Internet Manager

Principle Auto

Internet Manager

Who You Are

Principle Auto is looking for an exceptional Internet Sales Manager to join our rapidly growing dealerships. You believe that every day starts with opportunity and you often find yourself strategically thinking about how to get more done. You pride yourself in being a specialist at what you do and don’t stop until the task is complete. You are eager to lead the selecting, training, coaching, developing and retaining of the very best e-Commerce Sales Associates. You are a natural at driving a high-level of performance among the sales team to achieve targeted unit sales while delighting every customer.

What We Offer

We continuously invest in our people with ongoing education within Principle University and ongoing professional development.

Who We Are

Our Mission: We Live to Provide Exceptional Care.

Our Purpose: Helping People Live a Better Life

Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People that foster our unique culture of giving exceptional care for our guests. Our culture is found in our values.

Our Values Are Our G-U-I-D-E

• Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.
• Unparalleled Service- We understand everyone defines great service differently and we aim to meet our guest needs individually and with complete focus.
• Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.
• Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.
• Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.

Management Responsibilities of the Internet Manager:

• Oversee daily operations of internet
• Manage all new and pre-owned internet leads.
• Work in conjunction with sales managers and General Manager to meet sales departmental goals and KPIs.
• Participate in dealership management
• Familiar with industry-proven "Best Practices" marketing
• Discuss status on all leads with Salespeople at least once a week. Create a save-a- deal approach for internet
• Create, implement and manage an appointment confirmation process.
• Maintain a minimum closing percentage of 13% departmental average for the month.
• Manage process to ensure that all leads have a quality response within 15 minutes of receipt.

Training Responsibilities of the Internet Manager:

• Design and implement a plan for recruiting, interviewing and hiring Sales Associates.
• Create training processes designed to build a productive and profitable
• Train all personnel handling internet leads on dealership’s current lead management systems and
• Train on professional electronic/email
• Train on professional telephone
• Conduct product knowledge

Qualifications of the Internet Manager:

• Dealer Track experience is a plus.
• Must be able to work under deadlines.
• High degree of professionalism to handle sensitive and confidential information
• Must be able to provide quick turnaround of unanticipated requests and prioritize and organize workflow to ensure effective and efficient completion of assigned tasks
• Excellent oral and written communication skills with a high degree of accuracy and attention to detail.
• Ability to maintain performance in high pressure situations.
• Strong business acumen and judgment necessary.
• Strong interpersonal skills exercising discretion and diplomacy in working with others including all levels of management.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use of hands to hold, handle or feel; and able to reach with hands and arms. The employee frequently is required to talk, hear, walk, climb or balance; stoop, kneel, crouch or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Principle Auto maintains a strong policy of equal opportunities for all associates and applicants of employment. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship as well as other classifications protected by applicable federal, state or local laws. EOE