Description
PRINCIPLE TOYOTA IN MEMPHIS
Principle Auto Group
ASSISTANT SERVICE MANAGER (ASM) - NEEDED! Realistic Earning Potential: $6,000 to $10,000 Per Month!
HIRING NOW for ASSISTANT SERVICE MANAGERS (ASM).
Are you looking for a dynamic and rewarding career that offers fantastic earning potential and a supportive work environment? Principle Toyota , a leading automotive dealership in the Memphis automotive market, is seeking enthusiastic Assistant Service Managers (ASM) to join our exceptional team. If you are driven, customer-focused, and motivated to succeed, this is the perfect opportunity for you!
What We Offer:
Realistic Earning Potential: $6,000 to $10,000 per month. At Principle Toyota in Memphis, we believe in rewarding your hard work and dedication by providing a competitive commission structure that allows you to reach your financial goals.
Training Pay: We understand that everyone starts somewhere. If you're new to the automotive industry or need a refresher, we offer training pay to ensure you have the knowledge and skills needed to excel.
Work-Life Balance: We value the importance of family time and personal commitments. That's why we are closed on Sundays, giving you a guaranteed day off to relax and recharge. We also give a day off during the week, so you work 5-days per week.
Paid Vacation: Take the much-deserved time off to explore new destinations, spend time with loved ones, or simply unwind. We offer generous paid vacation to support your overall well-being.
Great Benefits: Your health and well-being matter to us. We provide a comprehensive benefits package that includes medical, dental, and vision coverage, ensuring you and your family are protected.
401k: Plan for your future with our 401k program. We believe in helping you build a strong financial foundation and preparing for retirement.
Advancement Opportunities: At Principle Toyota, we are committed to fostering the growth and development of our associates. We offer advancement opportunities within the organization, allowing you to take your career to new heights.
Training: We continuously invest in our people with ongoing education within Principle University and ongoing professional development.
Who We Are Our Mission: We Live to Provide Exceptional Care.
Our Purpose: A trusted, caring friend helping people move through life in a sustainable way.
Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People that foster our unique culture of giving exceptional care for our guests. Our culture is found in our values. Our Values Are Our G-U-I-D-E

• Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.
• Unparalleled Service- We understand everyone defines great service differently and we aim to meet our guest needs individually and with complete focus.
• Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.
• Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.
• Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.

We are closed on Sundays
Requirements
The Assistant Service Manager (ASM) is a front line associate who is a liaison between the customer and the technician. They assist the customer with taking care of their vehicle, writing the repair order, facilitating the servicing and walking the customer's vehicle through the entire service process.
Responsibilities of the ASM:

• Enthusiastically greet the service customers upon arrival.
• Effectively document service concerns.
• Ability to initiate automotive service and repairs by ascertaining performance problems and service requests.
• Coordinate with Certified Technicians to address service concerns.
• Communicate with customers throughout the service process.
• Must meet and exceed service goals set by management.
• Exceed the customer's expectations as to the overall experience.

Qualifications of the Service Advisor:

• Previous auto service or sales experience.
• Must be proficient in English.
• Professional personal appearance.
• Ability to work comfortably with the public.
• Good verbal communication skills.
• Clean driving record.
• Valid state of residence driver's license.
• Bachelor's degree preferred but not required.