• 40-hrs/week (on-call nights/weekends required).
• Must be able to work overtime when required (limited OT with Manager approval beforehand).
• Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
• Provide quality customer support and relations through use of customer management skills and other D1Employees.
• Diagnose machine performance problem.

Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches

• Installing and repairing Servers
• Troubleshoot and installing in LAN-WAN environments
• Provide some desk side technical support for hardware and software
• Perform analysis to effectively identify potential problems to eliminate problems in the future
• Maintain requisite technical competence to support the hardware and software
• Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
• Taking appropriate actions to mitigate or eliminate hardware/software problems
• Handle General Territory.
• Perform applicable preventative maintenance, per OEM specifications

Job Types: Full-time, Contract

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Night shift

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Ability to Relocate:

• Memphis, TN: Relocate before starting work (Required)

Work Location: On the road