Looking for a D1 Field Service Technician to cover Austin & San Antonio area, which extends to Corpus Christi, Laredo and to Harlingen. This will be a general territory assisting multiple customers in the geography.

Looking for a tech with mechanical abilities and printer skills first and foremost, with some pc skills needed as well. Preference will be given to techs with mechanical/printer skills and experience. Wide Format printer skills/experience a plus.

Must have an active driver's license as well as their own reliable transportation.

The Field Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.

General FST responsibilities:

• 40-hrs/week (on-call nights/weekends required).
• Must be able to work overtime when required (limited OT with Manager approval beforehand).
• Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
• Provide quality customer support and relations through use of customer management skills and other D1Employees.
• Diagnose machine performance problem.

Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches

• Installing and repairing Servers
• Troubleshoot and installing in LAN-WAN environments
• Provide some desk side technical support for hardware and software
• Perform analysis to effectively identify potential problems to eliminate problems in the future
• Maintain requisite technical competence to support the hardware and software
• Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
• Taking appropriate actions to mitigate or eliminate hardware/software problems
• Handle General Territory.
• Perform applicable preventative maintenance, per OEM specifications

Required Skills:

• A , Vehicle, ability to travel overnight and pull after hours on-call rotation
• Standby and travel are a requirement, normally 150 mile radius
• Needs mechanical abilities and printer skills as well as PC repair and software

Required Education

• High school/College/Military/Tech School/IT course.

Required Years of Experience:

• 3 Years

Job Types: Full-time, Contract

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Compensation package:

• Hourly pay

Experience level:

• 2 years

Schedule:

• 8 hour shift

Experience:

• Hardware Break-fix: 1 year (Preferred)
• Troubleshooting Servers: 1 year (Preferred)
• Troubleshooting LAN-WAN: 1 year (Preferred)
• PC repair: 1 year (Preferred)
• Field Service Technician: 2 years (Preferred)
• Troubleshooting printers: 5 years (Preferred)

Work Location: In person