53 Member Service Representative (Dawley Farms Branch) Jobs in Sioux Falls, SD
Voyage Federal Credit Union is Hiring a Member Service Representative (Dawley Farms Branch) Near Sioux Falls, SD
What You Will Do:
- Greet and welcome members and visitors to the credit union in a professional manner. Represent the credit union to members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions.
- Provide in person and by telephone, email and written, general and specific service-related information concerning credit union services or policies.
- Receive share drafts and cash for deposit to accounts, verify amounts, examine for proper endorsement, enter deposits in system, and place hold on accounts for uncollected funds
- Cash share drafts and process withdrawals; payout money after verification of signatures and member balances
- Receive mortgage, consumer loans and other payments, and ensure the payment match balances due.
- Balance cash drawer at the end of the shift and compare totals to computer – generated proof. Balance with 97% accuracy (approximately 7 offages or less per year)
- Able to operate and balance cash recycler
- Count, check and package coins and currency
- Research and resolve any issues, discrepancies, or problems on sales products and services.
- Ensure the security of cash and negotiable instruments at all times.
- Be a subject-matter expert for the credit union on our products and services. Ensure that knowledge on specialty is up-to-date by attending educational seminars and/or reading industry periodicals and/or pending changes in rules and regulations.
- Performs procedures for opening and closing the branch, including vault, alarm and door duties
What You Will Need:
- High school diploma/GED required
- Must possess excellent communication skills and be able to communicate and present effectively in person and over the phone.
- Must become proficient in the online banking products and services that Voyage FCU offers.
Why Work at Voyage FCU?
- Competitive Pay Incentive pay Eligibility Annual Bonus Eligibility
- Comprehensive Benefits Package, including Medical, Vision, Free Dental, Life, Short Term Disability, and Long Term Disability
- Dependent Care Reimbursement
- Profit Share and 401(k) matching up to 4%
- Paid Time Off (annual accrual starting at 13 days) 11 Paid Holidays
- Business Casual (Yep – you can wear jeans!)
- Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!
Salary:
Schedule:
- Monday through Friday from 7:45am – 4:15pm or 9am – 5:30pm with a 30 minute unpaid lunch break
- Rotating Saturdays from 8:45am-12:15pm
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Job Summary
Full Time
Banking
$32k-38k (estimate)
08/24/2023
07/10/2024
voyagefcu.org
SIOUX FALLS, SD
25 - 50
2011
DARLA ERB
<$5M
Banking
Related Companies
About Voyage Federal Credit Union
Voyage Federal Credit Union is a local Sioux Falls financial institution dedicated to helping its members achieve their financial goals.
The job skills required for Member Service Representative (Dawley Farms Branch) include Products and Services, Communication Skills, Consumer Loans, Flexibility, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative (Dawley Farms Branch). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative (Dawley Farms Branch). Select any job title you are interested in and start to search job requirements.
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Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Building member relationships through quality service experiences.
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Process service requests and create authorizations to communicate transportation details to partners.
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Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.
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