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Customer Service/Valet Support (Non-Driving)
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$31k-40k (estimate)
Full Time 2 Days Ago
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VPNE Parking Solutions is Hiring a Customer Service/Valet Support (Non-Driving) Near Miami, FL

Overview:

VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?

If so, park yourself at VPNE Parking Solutions. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!

The role of the Lot Attendant is to complete the customer interaction in a pleasant and courteous manner while ensuring safety. They are key players in delivering exceptional customer service.

Responsibilities:
  • Make exceptional guest experiences the priority in every interaction.
  • Contribute to a safe environment for all guests and employees per company and site-specific guidelines
  • Maintaining a ready to serve posture that is welcoming to guests
  • Make eye contact and smile to all guests to acknowledge them
  • Prioritize assisting guests before other tasks
  • Working efficiently, without rushing, to assist guests
  • Use VPNE preferred word choices while speaking with guests

Major Challenges:

  • Problem-solving
  • Difficult customer
  • Patience
Qualifications:

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED

Requirements:

  • Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolong standing, running, and prolonged sitting and in all weather conditions.
  • Ability to receive medical and/or security clearance for one or more locations
  • Possess the manual dexterity to operate basic garage equipment, including pay on foot machines and garage barriers
  • Strong sense of customer service
  • Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
  • Be at least 18 years of age
  • Be able and willing to smile during every customer interaction
  • Maintain uniform standards while around account

Skills

  • Ability to create relationships with customers.
  • Organization
  • Strong problem solving abilities

Benefits:

  • Paid weekly
  • Medical, Dental, Vision
  • 401K with up to a 5% match
  • Commuter benefits
  • Childcare benefits
  • Discount programs
  • Short-term disability
  • Accident insurance
  • Life insurance

#INDVSS

Job Summary

JOB TYPE

Full Time

SALARY

$31k-40k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/14/2024

WEBSITE

vpne.com

HEADQUARTERS

HINGHAM, MA

SIZE

1,000 - 3,000

FOUNDED

1990

CEO

KEVIN W LEARY

REVENUE

$50M - $200M

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About VPNE Parking Solutions

VPNE Parking Solutions is the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services. Founded in 1990, VPNE provides custom designed parking and transportation solutions to the Healthcare, Hospitality and Real Estate Industries. We believe our responsibility is to drive our client's bu...siness and build their brand. Our Approach We spend time truly understanding our clients business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, life, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland. More
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