32 Help Desk Contract Jobs in Madison, WI
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Grand Prospect International Communication Private Limited
Madison, WI | Full Time
$51k-63k (estimate)
5 Months Ago
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VSG Business Solutions is Hiring a Help Desk Contract Near Madison, WI
CONTRACT DETAILSThe State of Wisconsin is looking for one (1) Help Desk III.
Top Skills
Interview Process
Bottom of Form
Top Skills
- Ability to troubleshoot and resolve issues quickly
- Attention to detail
- Able to work independently in a highly collaborative environment
- Fast and accurate typing
- IT Service Management tools (Incidents & Service Requests): 3 years
- Active Directory Tools: 3 years
- Microsoft Windows 10/11: 3 years
- Microsoft Office Suite: 3 years
- Network Topology: 3 years
- Local Area Networks (LAN): 3 years
Interview Process
- Phone and web-based interviews are acceptable. However, an in-person interview may be required.
- Interviews will be set up shortly after the posting close date.
- Candidates must provide three (3) business references for the interview. One reference must be at a supervisory level.
- Selected candidate must provide personal equipment for remote work, including a computer with specific technical specifications (Windows or MacOS) and dual monitor capability.
- Home internet service must have a minimum of 20 Mbit down and 5 Mbit up.
- Full audio/video conferencing capabilities (camera and headset) are required.
- DCF will provide a VOIP desk phone, headset, network cords, and smart card reader. The candidate must have the ability to plug the desk phone into a network jack (ethernet).
- Selected candidate must be located within the United States and follow all DCF work rules.
- Candidate must be available to perform all work during Central Standard Time (CST) business hours (9:00 am 3:00 pm CST).
- All work must be done in Wisconsin. Candidate must be a Wisconsin resident or willing to relocate to Wisconsin within 30 days of the start date at their own expense.
- An in-person interview may be required before a final hire is made. The hiring manager has discretion to allow phone or Zoom interviews at any point during the process.
- The selected candidate will be required to sign all onboarding documents as part of the onboarding process and complete any security training as directed by the division, department, or agency.
- The selected candidate will be required to complete a criminal background check and any fingerprinting as required by the position.
- This position is budgeted for 1960 hours annually. Hours will be prorated the first year based on the start date.
- DCF does not sponsor work visas either at the time of hire or at any later date.
- Suppliers must disclose any/all levels of sub-contracting and their respective supplier names.
- Selected candidate must provide copies of any/all certifications as part of the hiring process.
Bottom of Form
Job Summary
JOB TYPE
Full Time
SALARY
$51k-64k (estimate)
POST DATE
06/23/2024
EXPIRATION DATE
07/20/2024
WEBSITE
vsgbusinesssolutions.com
HEADQUARTERS
Bear, DE
SIZE
50 - 100
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