A well-established and rapidly growing personal injury law firm dedicated to providing top-tier legal representation to their clients. With a strong reputation in the industry, They've built success on a commitment to justice, integrity, and client-focused advocacy. They are now seeking a dynamic and experienced Chief Operating Officer (COO) to join their leadership team and help drive their firm to new heights.
Position Overview: The COO will play a crucial role in the strategic and operational leadership of the firm. Reporting directly to the Managing Partners, the COO will be responsible for overseeing day-to-day operations, optimizing internal processes, and ensuring the efficient delivery of legal services. This role requires a seasoned leader with a deep understanding of the legal industry, particularly in personal injury law, who can balance operational efficiency with maintaining a high standard of client service.
Responsibilities

• Operational Leadership: Oversee and manage the firm's daily operations, including case management, client relations, and administrative functions.
• Strategic Planning: Collaborate with the Managing Partners and executive team to develop and implement long-term business strategies and growth plans.
• Process Optimization: Identify and implement process improvements to enhance the efficiency and effectiveness of the firm's operations.
• Financial Management: Oversee budgeting, financial planning, and resource allocation to ensure the firm's financial health and profitability.
• Human Resources: Lead HR initiatives including recruitment, retention, professional development, and performance management of staff.
• Compliance and Risk Management: Ensure the firm's operations comply with all legal and ethical standards, mitigating risks to the firm.
• Technology Integration: Leverage technology to streamline operations, improve case management, and enhance client service.
• Client Service Excellence: Uphold the firm's commitment to delivering exceptional client service by ensuring operational practices support this objective.

Qualifications

• Experience: Minimum of 10 years of executive-level experience, with at least 5 years in a COO or equivalent role within a legal setting, preferably in personal injury law.
• Education: Bachelor's degree in Business Administration, Law, or a related field. An MBA or JD is highly desirable.
• Leadership: Proven track record of leadership in a law firm or similar professional services environment, with experience managing large teams and complex operations.
• Strategic Thinking: Strong strategic planning and execution skills, with a demonstrated ability to drive growth and improve operational efficiency.
• Financial Acumen: Deep understanding of financial management, budgeting, and resource allocation within a legal firm context.
• Tech-Savvy: Proficiency in legal technology solutions and case management software.
• Communication: Excellent communication and interpersonal skills, with the ability to effectively interact with attorneys, staff, and clients.
• Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing operational challenges.

Compensation & Benefits

• Health insurance benefits (medical, dental and vision).
• 401K.
• PTO, Paid Holidays
• Free Parking
• Chance to make a meaningful impact in a dynamic and respected law firm.
• Work-life balance initiatives and wellness programs.
• Collaborative and inclusive work environment.
• Opportunities for professional growth and development.

If this position sounds like the opportunity you are seeking, please submit your resume and cover letter for immediate and confidential consideration. This position will likely fill up fast as demand is great so apply early to hector.shaw@w3global.com.