7 Mechanical Technician Jobs in Madison, WI
W3Global Inc is Hiring a Mechanical Technician Near Madison, WI
Essential Job Functions
- Primary responsibility is to minimize customer downtime by troubleshooting and repairing all mechanical, electrical, and software issues on all our products or 3rd party equipment.
- Maintains customer equipment by conducting routine maintenance and performing regular preventative maintenance (PM) on all equipment while following the Company's procedures for proper repair and escalation
- Keeping accurate track of on-site equipment parts inventory, scheduling and timely ordering parts for site replenishment
- Identify, analyze, and repair product failures, order replacement parts as required
- Assist customer with daily operation and operator duties
- Provide technical product training and basic user functionality training to customers when required
- Escalate technical issues to the Site Lead, Technical Lead as well as Site Manager
- Provide product feedback/customer suggestions to Site Lead, Technical Lead, and Site Manager
- Creates and analyzes various dashboard reports, parts usage reports, and site history to ensure maximum customer uptime, and adheres to the best practices as defined by the organization.
- Expand technical knowledge by assessing job skills; identifying training requirements and attend training classes when available.
- Perform off-hour duties if the need arises due to customer schedule
- Fosters positive customer relations by communicating with customers; responding to complaints/inquires in a cooperative, supportive, and professional manner; negotiating problem resolution; resolving problems in a timely and efficient manner; acting as liaison between the customers, technical lead, and site management.
- Provide weekly feedback about site performance and site issues and maintain site performance reporting according to specified guidelines.
- Provides direct support to customers and our service personnel on all our products; guides and supports other customer service engineers; provides training on our products to the customer.
- Assist the senior-level technicians with new product installation and field conversions or modifications by installing, performing system evaluations, and machine validation.
- Assists the senior level technicians on product changes or prototypes by analyzing the reliability, functionality, and serviceability of equipment during initial customer installation, also makes appropriate recommendations as to the functionality and repair capabilities of existing equipment.
- Other items/duties to jointly be developed when the need arises
- Adhere to all of customer's policies and procedures, including their safety protocols, employee conduct, confidentiality requirements, etc.
- High school graduate, 2-year degree or equivalent experience in advanced mechanical/electronic/software training with 3 years related industry/equipment experience or equivalent combination of education and experience required.
- Excellent analytical, problem-solving, and troubleshooting skills, ability to read and interpret technical drawings and documentation, and good project management skills.
- Strong interpersonal/customer relations skills, clear verbal and written communication, and ability to coordinate with others to accomplish goals.
- Proficiency in PC multiple operating systems. Excellent computer skills: Windows, Windows Server, Word and Excel, Project, etc.
- Possess strong electromechanical skills and problem-solving/troubleshooting abilities
- High degree of customer care skills
- Ability to thrive under pressure
- Flexibility to work hourly shifts
Job Summary
Full Time
IT Outsourcing & Consulting
$51k-70k (estimate)
06/21/2024
07/18/2024
w3global.com
FRISCO, TX
100 - 200
2006
Private
GAYATHRI SRIDHAR
$5M - $10M
IT Outsourcing & Consulting
Related Companies
About W3Global Inc
W3global is a software product development company that offers recruitment and technology solutions for businesses.
The job skills required for Mechanical Technician include Troubleshooting, Customer Service, Installation, Repairing, Preventative Maintenance, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Mechanical Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Mechanical Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Mechanical Technician positions, which can be used as a reference in future career path planning. As a Mechanical Technician, it can be promoted into senior positions as an Engineering Aide III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mechanical Technician. You can explore the career advancement for a Mechanical Technician below and select your interested title to get hiring information.
If you are interested in becoming a Mechanical Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Mechanical Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Mechanical Technician job description and responsibilities
Mechanical technicians optimize the performance of mechanical products, machinery, and equipment.
01/25/2022: Nashville, TN
They assist mechanical engineers to design mechanical products, analyze performance results, and maintain mechanical equipment and machinery.
02/10/2022: Moline, IL
Mechanical technicians test any designs created by mechanical engineers to ensure they are safe, reliable, and used properly.
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Typically, their tasks revolve around conducting regular maintenance checks, coordinating with other technicians, organizing supplies, operating electrical tools, and understanding various electronic principles.
02/07/2022: Savannah, GA
Manufacture, assemble, maintain and repair mechanical components according to required specifications.
04/09/2022: Billings, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Mechanical Technician jobs
Gain knowledge in how to operate Electro-Mechanical Automation Systems and solid understanding of hydraulic and pneumatic systems.
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Mechanical technicians must have the required education and professional training to work side by side with mechanical engineers.
04/16/2022: Columbus, MS
Grab the opportunity when equipment manufacturers offer certifications or other types of training on their equipment, which can be particularly helpful for mechanical technicians who do maintenance and repairs for clients.
02/24/2022: Waterloo, IA
Obtain any mechanical related certifications and licenses.
01/21/2022: Norwich, CT
Start early, get work experience as a student, attend related seminars or workshop.
02/21/2022: Racine, WI
Step 3: View the best colleges and universities for Mechanical Technician.
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