20 Commercial Account Manager Jobs in The Woodlands, TX
Wagner Insurance is Hiring a Commercial Account Manager Near The Woodlands, TX
Why Wagner Insurance?At Wagner Insurance, we pride ourselves on our commitment to excellence, customer satisfaction, and a supportive work environment. As a key team member, you will be critical to our success and growth. We offer a collaborative team atmosphere where your contributions are valued, and your professional development is encouraged. For more information on Wagner Insurance, check out our website: https://www.wagner-ins.com/home
Position Summary: We are seeking a dedicated and experienced Commercial Account Manager to join our team. This role plays a critical part in our organization by connecting with clients, providing empathetic and effective communication, and ensuring the best insurance solutions to meet their needs. The Commercial Account Manager is essential for driving the company's success through sales and customer retention, reflecting the organization’s core values.
Essential Functions:Commercial Renewals (70%)
- Plan, prepare, and execute all commercial renewals
- Start the renewal process 90 days prior to the effective date
- Review current policies and identify any gaps in coverage
- Discuss current operations/changes with the client and complete renewal applications
- Work with underwriters to submit to multiple markets and negotiate as needed
- Review quotes for accuracy, set up invoicing and finance packages
- Present renewal proposals to the insured 60 days prior to the effective date
- For renewing clients: collect payments, submit binder requests to underwriters 30 days prior, review binders, update systems, and issue certificates as needed
- Set up a diary to check in with clients 6 months after renewal
- For non-renewing clients: document reasons for non-renewal and set up a diary to reapproach the client in 9 months
- Measured By: 100% retention for renewals not going to competitors, timely and accurate renewals, NPS rating
- Ensure smooth onboarding for all new clients
- Process all incoming service requests, including payments, audits, and loss control inspections
- Address all coverage questions and maintain the client database with up-to-date information
- Provide Certificates of Insurance upon request
- Measured By: NPS score for new clients
- Work with producers to ensure all nuances of client information are transferred during onboarding
- Assist producers with submissions for new business, from applications to negotiating with underwriters on quotes
- Establish positive relationships with underwriters and producers
- Measured By: Producer feedback, timely and accurate proposals, updated and documented system information
- Bachelor’s Degree (preferred)
- Texas Property and Casualty License (required)
- 2 or more years of Commercial Account Management experience
- Exceptional customer service
- Experienced and knowledgeable in all business insurance products
- Confident and mature attitude
- Problem-solving ability
- High emotional intelligence
- Ability to build rapport quickly and establish trust
- Strong business acumen
- Ability to multi-task and prioritize
- High responsiveness
- Excellent communication and interpersonal skills, both verbal and written
- Excellent follow-up and follow-through skills
- Ability to work collaboratively in a team environment to get results and resolve customer needs
- Competitive salary and benefits package
- Professional growth and development opportunities
- A supportive and collaborative work environment
- Access to company assets, including credit cards, cell phones, building keys, and laptop computers
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Job Summary
Full Time
$88k-120k (estimate)
06/07/2024
07/04/2024
ericwagnerinsurance.com
Marysville, WA
<25
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The job skills required for Commercial Account Manager include Customer Service, Account Management, Problem Solving, Negotiating, etc. Having related job skills and expertise will give you an advantage when applying to be a Commercial Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Commercial Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Commercial Account Manager positions, which can be used as a reference in future career path planning. As a Commercial Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Commercial Account Manager. You can explore the career advancement for a Commercial Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Commercial Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Commercial Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Commercial Account Manager job description and responsibilities
The Account Manager will be primarily responsible for the ongoing management of commercial clients, retention of new and renewal clients, and maintaining a partnership with the producer to support business development activities while upholding high servi
02/02/2022: Cincinnati, OH
Account managers foster good relationships with the specific clients they serve.
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They manage the relationship with the client of the account(s) they are assigned to.
03/20/2022: Lancaster, PA
An account manager focuses on maintaining the agency-client relationship by working with the client to develop a business strategy that will fulfill their needs.
02/21/2022: Las Cruces, NM
Developing a complete understanding of key account needs and provide customer relationship management.
02/02/2022: Cincinnati, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Commercial Account Manager jobs
The account manager would frequently serve as a combination of a salesperson, customer service representative, technical specialist, and financial advisor.
03/23/2022: Canton, OH
Account managers typically work with multiple small accounts or a few larger ones.
02/09/2022: Denver, CO
Account managers also have to meet the expectations of the agency's senior management.
01/27/2022: Jackson, MS
There are also skills account managers must learn and acquire through training, experience and educational opportunities.
01/20/2022: New Britain, CT
Account managers typically apply their skill set toward providing a great service and experience to their clients.
03/13/2022: Trenton, NJ
Step 3: View the best colleges and universities for Commercial Account Manager.
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