Primary role is a patient service representative/front desk and check in/registration during work week while providing PT/OT tech duties as needed and on occasional weekend rotation

JOB SUMMARY: Under the direction and supervision of a PT/OT or PT/OT Assistant, assists in providing high quality, comprehensive therapeutic patient care for patients of all ages to ensure positive patient outcomes. Assists in clinical operation of the department by maintaining records, scheduling and supervising volunteers, ordering supplies, maintaining treatment areas, and performing general office functions. 

EDUCATION/EXPERIENCE: High school diploma required. Two years college with classes in anatomy, exercise physiology, or health and sports science preferred. Prior patient care experience preferred. 

LICENSURE, CERTIFICATION, and/or REGISTRATION: Basic Cardiac Life Support (BCLS) and CPR for Healthcare Professionals, Level C required. 

ESSENTIAL FUNCTIONS: 1. Assists with patient treatment under the supervision of a licensed physical therapist, occupational therapist, or assistant. 2. Keeps an inventory and distributes departmental supplies. 3. Maintains and logs departmental statistics and assists in the maintenance of patient charts. 4. Maintains safe and clean treatment areas and inspects all therapeutic equipment monthly. 5. Schedules new and return patient appointments, as needed. 6. Performs clerical tasks, as needed, to support regulatory and plan of care compliance. Includes obtaining Medicare certifications and renewals within required timeframe, maintaining accurate records of no show and cancelled patients, and making follow-up calls to patients. 7. Promotes professional growth and provides community education and/or committee representation. 8. Performs other position related duties as assigned. 9. Provides appropriate patient care in accordance with age/developmental guidelines. 

SKILLS/QUALIFICATIONS: Ability to communicate professionally with therapist and other health professionals Experience with computer processing Ability to communicate with patients of all age groups and significant others appropriate to level of comprehension 

WORK ENVIRONMENT: Clean, well-lit comfortable climate, however, occasional conditions with high moisture content Subject to stressful conditions Moderate noise environment Frequent exposure to bloodborne pathogens and airborne pathogens Possible exposure to infectious or contagious diseases Contact with patients under a wide variety of circumstances Exposure to unpleasant patient elements, body fluids Subject to electro-mechanical hazards Exposure to chemicals used in cleaning Occasionally handles emergency or crises situations Required personal protective equipment: eye protection, face protection, gown, mask, lab coat, sterile and non-sterile gloves, shoe covers