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Customer Service Representative (CSR)
Apply
$43k-53k (estimate)
Full Time 6 Days Ago
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E&M Consulting, Inc. is Hiring a Customer Service Representative (CSR) Near Chaska, MN

Job Description

Job Description

E&M Consulting, Inc. (E&M), is a Publishing and Software/App development company headquartered in Chaska, MN. E&M is hiring career-driven full-time CSR to join our fast growing, National award-winning company.

CSR Requirements:

  • Proficient in Microsoft Office Suite and Computer Operations
  • Excellent Typing Skills
  • Team player who is self-motivated
  • Excellent verbal/written communication and phone skills
  • Ability to perform in fast-paced environment
  • Ability to multitask with interruptions
  • Organization and punctuality are essential

Responsibilities:

  • Assist the team with day-to-day workflow to ensure continued office functionality.
  • Assist with Online Research.
  • Email and Phone communication with advertising clients will require a friendly, engaging, and positive attitude.
  • Email and Phone communication for any outstanding invoices.
  • Utilize CRM platforms and online technology to guide customers through the purchasing process.
  • 60-70% of the job is spent on the phone.

Benefits:

  • Monthly Bonus Opportunities
  • Full-time position: Monday-Friday from 7:30am-4:00pm
  • This is an on-site position
  • Health and Dental Insurance
  • Paid Holidays
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Simple IRA Retirement Plan
  • Advancement Opportunities
Company Description
E&M Consulting, Inc. (E&M) excels in partnerships through our customer service, professional sales, and award-winning publications. This is credited to the belief in building open and honest relationships with clients. E&M’s partners include hundreds of Associations and Chambers in 49 states, including 135 State Associations, 20 National Associations, and over 14,000 local, national, and international advertising companies. E&M creates over 500 printed and online publications a year to generate millions in non-dues revenues on a no-cost, no-risk basis.

Company Description

E&M Consulting, Inc. (E&M) excels in partnerships through our customer service, professional sales, and award-winning publications. This is credited to the belief in building open and honest relationships with clients. E&M’s partners include hundreds of Associations and Chambers in 49 states, including 135 State Associations, 20 National Associations, and over 14,000 local, national, and international advertising companies. E&M creates over 500 printed and online publications a year to generate millions in non-dues revenues on a no-cost, no-risk basis.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-53k (estimate)

POST DATE

06/18/2024

EXPIRATION DATE

07/06/2024

WEBSITE

emconsultinginc.com

HEADQUARTERS

SCHERTZ, TX

SIZE

25 - 50

FOUNDED

1999

CEO

EDGARDO CORONA

REVENUE

<$5M

INDUSTRY

Business Services

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About E&M Consulting, Inc.

E&M Consulting, Inc. (E&M) partners annually with hundreds of Associations and Chambers in 49 states, including 135 State Associations, 20 National Associations and 14,000+ local, national and international advertising companies, creating 600+ printed and online publications generating millions in non-dues revenue on a no cost, no risk basis. E&M has been the recipient of 11 National Association of Home Builders Association Excellence Awards for communication, electronic, and event publishing; 19 International Hermes Creative Awards for print and online publishing; and 12 International AVA Dig ... ital Awards for apps and websites. E&M's sister company, E&M Management, LLC, was Microsoft Gold Certified for software developer competency and has created a suite of software products that include: Association Management Software (AMS), Association Communication Software and App (ACS), Parade of Homes App, Publication App Reader, and Native and Web enabled Apps available in Apple Store and Google Play for Associations, Chambers and Events. They have been awarded multiple awards, including a Platinum International Hermes Award for their mobile conference app. More
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