319 customer service associate Jobs in los angeles, ca
Ollies Bargain Outlet Holdings, Inc. is Hiring a Retail Customer Service Associate Near Los Angeles, CA
** Retail Customer Service Associate**
**Job Category****:** Store Operations **Requisition Number****:** RETAI017696 Showing 1 location **Job Details**
**Description**
Position: Customer Service Associate
Reports To: Team Leaders
Department: Store Operations
Exemption Status: Non-Exempt
Position Overview:
The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance.
Primary Responsibilities:
* Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
* Accurately and efficiently operate the register.
* Approve refunds for other Associates up to a specified dollar amount.
* Assist with training new Sales Associates.
* Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollies Army and other donation programs throughout the year.
* Maintain a neat and organized front end work area.
* Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
* Communicate customer needs to Team Leaders when necessary.
* Maintain the cleanliness of the overall store.
* Complete any additional responsibilities and/or duties as assigned.
Qualifications:
* Minimum of six months retail experience in a mid-size to large retail service-oriented business preferred.
* Ability to work evenings, weekends, and holidays on a regular basis.
* Ability to communicate effectively.
* Ability to exercise sound judgment.
* Ability to preserve confidentiality of information.
* Accuracy and attention to detail.
* Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
* Knowledge of industry terms and processes.
* Outstanding interpersonal and listening skills.
* Must have a positive attitude and the ability to interact well with customers and Associates.
Physical Requirements:
* Ability to lift and carry up to 50 pounds.
* Ability to push and pull up to 35 pounds.
* Ability to stand for extended periods.
* Ability to bend and twist frequently.
* Ability to grip, reach, and pinch with arms and hands frequently.
* Ability to squat, kneel, balance, and climb ladders occasionally.
* Ability to see, hear, and speak regularly.
* Ability to work in a constant state of alertness and safe manner.
Ollies is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veterans status, disability, or any other legally protected status.
**Qualifications**
**Skills**
**Behaviors**
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Job Summary
Full Time
$39k-54k (estimate)
06/29/2024
07/15/2024
The following is the career advancement route for Retail Customer Service Associate positions, which can be used as a reference in future career path planning. As a Retail Customer Service Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Associate. You can explore the career advancement for a Retail Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Associate job description and responsibilities
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.
03/01/2022: Rock Island, IL
They should know how to sell their products or services to customers.
12/19/2021: Biloxi, MS
Retail Customer Service Associate need to be able to communicate and convey their message to the customers to run a successful business.
02/03/2022: Monterey, CA
Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
01/09/2022: Lexington, KY
Maintain a safe clean orderly retail center.
02/19/2022: Worcester, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Associate jobs
Typically, a customer service associate will need to obtain their high school diploma or GED.
12/20/2021: Roanoke, VA
The training for a customer service associate position usually occurs on the job.
01/07/2022: Chillicothe, OH
A strong Customer Service associate will be able to quickly understand the customer’s problem and propose the best solution.
01/30/2022: Colorado Springs, CO
While not usually required, many companies prefer candidates with an associate’s or bachelor’s degree.
12/27/2021: San Diego, CA
Realizing and catering to the needs of an aging population can be beneficial to any Customer Service Associate.
12/17/2021: Monterey, CA
Step 3: View the best colleges and universities for Retail Customer Service Associate.
