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1 Front Desk Night Auditor Job in Carterville, IL

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Walker's Bluff
Carterville, IL | Full Time
$27k-36k (estimate)
5 Days Ago
Front Desk Night Auditor
Walker's Bluff Carterville, IL
$27k-36k (estimate)
Full Time | Restaurants & Catering Services 5 Days Ago
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Walker's Bluff is Hiring a Front Desk Night Auditor Near Carterville, IL

The Front Desk Night Auditor is responsible for the registration of guests staying in the hotel, as well as communicating hotel services and any promotions. This position must be focused on providing the highest level of guest service, as it has a direct impact on the guest experience while staying at the resort.

Essential Functions:

  • Efficiently check guests in and out of the hotel and administer hotel policies and procedures.
  • Assist the reservation center in taking, modifying, and canceling guest reservations, noting any special requests.
  • Operate the hotel phone system using friendly and professional service.
  • Handle all shift cash transactions accurately.
  • Communicate hotel facilities and services to all guests, as well as local area facilities and points of interest.
  • Coordinate with other departments to fill special guest requests or to resolve problems.
  • Read and update the Front Desk Communication Log daily.
  • Understand and follow all hotel emergency procedures.
  • Maintain confidentiality of guest information and hotel data.
  • Provide exceptional customer service to all internal and external customers.
  • Resolve problems quickly and accurately, and follow directions thoroughly.
  • Responsible for completing the regular hotel audits.

    Required:

    • High School Diploma or GED
    • Six months experience customer service or equivalent combination of education and experience.

      Schedule:

      Full-Time, third shift (overnight), includes holidays and weekends


      Salary:

      Starts $16.50/hr (Including Premium Pay)

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$27k-36k (estimate)

POST DATE

06/25/2024

EXPIRATION DATE

08/24/2024

WEBSITE

walkersbluff.com

HEADQUARTERS

CARTERVILLE, IL

SIZE

100 - 200

FOUNDED

2009

CEO

JAMES BUNCH

REVENUE

$5M - $10M

INDUSTRY

Restaurants & Catering Services

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About Walker's Bluff

Walker's Bluff is quickly growing into the premier destination for leisure in Southern Illinois. Located in Carterville, Illinois and sitting on over 200 acres of picturesque country-side, there really is something for everyone at Walker's Bluff. From fine dining at Legends restaurant, lunch and a quick shopping trip at the General Store, or a day of relaxation overlooking Lake Jewell at our outdoor Gazebo area with the kids, you are sure to find a place that's perfect for you. The Tasting Room/Wine Caves offers a fully stocked bar and is used to process and store grapes/wine from our vineyard.... The architectural beauty and pristine atmosphere at Walker's Bluff rivals that of any winery in Napa Valley and is a sight to behold. Need a place to host your special event? Walker's Bluff is perfect for weddings, meetings, reunions, retreats and much more. Walker's Bluff also hosts several large concerts a year at Legends Amphitheater and is becoming known for its quality entertainment and intimate atmosphere. Names that have appeared in the past include Montgomery Gentry, The Gin Blossoms, Sheryl Crow and many more. For more information or questions, please visit wakersbluff.com More
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The job skills required for Front Desk Night Auditor include Customer Service, Guest Service, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Night Auditor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Night Auditor. You can explore the career advancement for a Front Desk Night Auditor below and select your interested title to get hiring information.