ROLE Diagnostics Software QA Engineer (Genius Bar exp.)

LOCATION Cupertino

RATE We can pay on C2C or 1099

MAIN SKILLS iOS Experience, Genius Bar experience, Experience with UNIX-based systems and command-line tools for log collection and analysis, core QA methodologies, Apple hardware and software (iOS, macOS, and associated hardware)

Job Summary

AppleCare s Field Diagnostics Tools & Systems Engineering team is seeking candidates with solid Software Quality Assurance experience to assist with validation of Mac and iOS diagnostic tools used in field service channels to support Apple customers and drive key performance metrics.

Key Qualifications

• 5 years of software-based QA experience or a related field.
• Working knowledge of UNIX-based systems and command-line tools for log collection and analysis
• Proven knowledge of core QA methodologies, including creation of test plans and test cases, authoring documentation, problem isolation techniques, regression testing, ad hoc testing, and systems integration testing
• Advanced familiarity with operating and troubleshooting Apple hardware and software (iOS, macOS, and associated hardware)
• Proven ability to accurately collect and track testing data, and to assist developers and project leads in gauging project impact Description
• Create and execute systematic, end-to-end test plans and test cases by working with developers and interpreting functional specification documents
• Use bug-tracking software to report and prioritize issues; work with developers and team leads to understand and pursue issues to resolution
• Provide project managers and team leads with timely and accurate QA status during various project phases
• Collaborate with and provide support to developers, product readiness, localization, and other cross-functional teams
• Contribute to initiatives to improve the overall QA process, such as identifying and closing gaps in testing coverage or inefficiencies in workflows Additional Requirements
• Experience operating hardware test fixtures is beneficial
• Experience with testing automation software and scripting development on macOS and iOS platforms is a plus