230 Application Support Specialist Jobs in New York, NY
Wall Street Careers® is Hiring an Application Support Specialist Near New York, NY
Company: Global Asset Manager with over $50B of AUM
Responsibilities:
- Develop and standardize application support procedures across the organization.
- Utilize modern observability and automation platforms to enhance support processes, including automated runbooks and real-time root cause analysis.
- Optimize the primary service desk tool for efficient ticket handling and workflow management.
- Create and maintain KPIs and SLAs to monitor application health, support response times, and the impact of environmental changes.
- Continuously refine support strategies to improve processes, reduce maintenance costs, and increase system uptime.
Requirements:
- 10 years of experience in IT and support management, particularly in financial services.
- Proficiency in Python for automation and SQL.
- Extensive experience with cloud observability tools and platforms
- In-depth knowledge of service desk tools, particularly Jira Service Desk.
- Expertise in continuous integration and deployment practices, with strong skills in risk analysis and mitigation.
- Proven ability to work across teams to align technical solutions with business needs.
- Demonstrated experience in managing support systems in complex IT environments, familiarity with AWS cloud solutions,
Job Summary
Full Time
$93k-123k (estimate)
06/10/2024
06/29/2024
The following is the career advancement route for Application Support Specialist positions, which can be used as a reference in future career path planning. As an Application Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Specialist. You can explore the career advancement for an Application Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Specialist job description and responsibilities
The Application Support Specialist administer all building activities like development of data models, application codes, on-line support and planning related tests.
03/20/2022: Rapid City, SD
They are responsible for any malfunctioning of applications or software systems and analyzing necessary software requirements.
02/03/2022: Norfolk, VA
They also provide assistance to the customers or clients regarding the use of various software applications.
04/09/2022: Green Bay, WI
Application support analysts can provide support through email, phone calls or live chat.
04/18/2022: Gulfport, MS
Technical support relates to the maintenance of the app, software and other organization's technological systems.
02/22/2022: Trenton, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Specialist jobs
A person who plans to become an application support specialist should be prepared to train other personnel on how to meet the technical needs of customers effectively.
03/22/2022: Lexington, KY
Previous experience as an application support specialists or a similar role.
02/28/2022: Alexandria, LA
Provide technical support to teams within the organization, and to external clients when required.
03/03/2022: Sarasota, FL
Up-to-date knowledge of scripting, coding and application software.
02/21/2022: Anchorage, AK
A technical support specialist should be able to work calmly when under pressure.
02/19/2022: Worcester, MA
Step 3: View the best colleges and universities for Application Support Specialist.
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