Job Description: Chief of Staff at Walturn (FT)

Location: The Jacx, Long Island City, New York

Position Type: Full-time, On-site

About Walturn

Walturn is a a mission-driven product engineering agency dedicated to providing Product Engineering as a Service (PEaaS) to our clients. PEaaS at Walturn is designed to achieve Product-Market Fit (PMF) with minimal iterations through a cohesive integration of research, design, engineering, and marketing services. Our beautiful office in Long Island City is the hub of our operations, where creativity and collaboration thrive. Founded in 2017, Walturn has worked with some of the top startups and enterprises in the world.

Role Overview

We seek a highly organized, proactive, and strategic individual to join our team as Chief of Staff (COS). The COS will directly report to the CEO and will play a crucial role in the organization by collaborating with various teams and clients, acting as a Project Manager, overseeing marketing strategies, and supporting office management. This is an on-site role requiring a hands-on approach to ensure smooth operations and continuous growth.

Key Responsibilities

• Direct Report: Serve as the CEO's primary advisor and assistant, ensuring alignment and execution of strategic initiatives.
• Project Management: Act as a Project Manager for one or multiple projects, closely monitoring operations, advising on process improvements, and ensuring streamlined workflows.
• Collaboration: Work closely with various teams and clients that the CEO is engaged with, fostering strong relationships and ensuring effective communication.
• Liaison: Act as a liaison between various teams, departments, and clients/partners, ensuring seamless communication and coordination with the CEO.
• Marketing Oversight: Collaborate with the marketing team to oversee strategy and campaigns, ensuring alignment with business goals and brand consistency.
• Social Media Updates: Post regular updates from Walturn insights to LinkedIn, enhancing our online presence and engagement.
• Hiring Support: Assist in the recruitment process, helping to identify and onboard top talent.
• Office Management: Support office management tasks and ensure a welcoming environment for in-person clients.
• Appointment Scheduling: Book appointments with potential clients, partners, and the leadership team, including the CEO and CTO of startups.
• Client Relations: Build close connections with all clients, understanding their needs, concerns, and feedback to ensure satisfaction and loyalty.
• Business Development: Engage in networking and business development activities weekly by attending conferences, events, and meetups, as well as interacting with like-minded professionals.
• Email Management: Handle business email correspondence, ensuring timely and professional communication on behalf of the CEO.
• Research and Insights: Choose a few topics of interest, conduct thorough research, and write regular research-backed insights to be published on Walturn Insights.

Qualifications

• Proven experience in a similar role, preferably within a fast-paced and dynamic environment.
• Exceptional organizational and multitasking skills.
• Strong project management capabilities with a track record of successfully overseeing projects from inception to completion.
• Excellent interpersonal and communication skills.
• Proficiency in social media platforms, particularly LinkedIn.
• Ability to work collaboratively with diverse teams and clients.
• Strong understanding of marketing strategies and campaigns.
• Experience in hiring and office management is a plus.
• Proactive, strategic thinker with the ability to anticipate needs and provide innovative solutions.
• Willingness to attend and represent Walturn at various professional events and networking opportunities.

Why Join Walturn?

• Be part of a forward-thinking company with a vibrant work environment.
• Collaborate with a talented and passionate team.
• Opportunity to make a significant impact on the company’s growth and success.
• Engage in continuous learning and professional development.
• Competitive salary and benefits package.

If you are a motivated, strategic, and dynamic individual ready to take on a key leadership role, we would love to hear from you. Apply now to join our team at Walturn and contribute to our mission of excellence.

Walturn is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.