Front Desk Concierge

Wanderlust Dogs is all about providing premium dog hospitality services and the best care possible. We're growing and are looking for a Front Desk Concierge whose primary focus will be to create a great first impression for our guests and their owners. If you’re passionate about dogs, enjoy people, and have a friendly, outgoing personality, let’s talk!

We Offer:

• A fun and energetic work environment
• Supportive management and a collaborative team
• Competitive pay between $15-$20 per hour (full-time, depending on experience) with room for growth

Responsibilities:

• Act as the face of Wanderlust Dogs, greeting clients and their dogs with a great attitude and welcoming personality
• Get to know and build a bond with the dogs and their owners
• Answer phone calls and respond to emails in a timely and professional manner
• Assist new clients during the registration process, ensuring all documents and shots are up to date
• Set up temperament tests and a tour of the facility for first-time clients
• Educate clients on our services, prices, and facility amenities
• Manage the check-in and checkout process for dogs attending daycare or boarding
• Oversee the retail checkout process and handle all questions related to merchandise
• Maintain and clean the lobby and common areas
• Prepare dog meals and medications according to the owner's instructions and relay any special requests to the dog attendant on duty
• Provide owners with daily pictures and behavioral/health updates as needed
• Follow organizational procedures and protocols with an emphasis on maintaining health and safety standards

Requirements:

• Passion for dogs, their care, health, and safety
• Ability to multi-task efficiently in a fast-paced environment
• Reliable, trustworthy, and punctual
• Comfortable and confident working with dogs of all sizes and temperaments
• Proficient computer skills. Experience with dog scheduling software such as Gingr is a plus.
• Patient and professional when dealing with dogs, customers and teammates
• Available and willing to work weekends, evenings and holidays
• Dependable transportation and availability to work in all weather conditions
• Willing and available to work year-round
• Physical activity, able to stand for extended periods and lift up to 40 lbs

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift
• Weekends as needed

Application Question(s):

• Please tell us why you are interested in this position.

Experience:

• front desk: 1 year (Preferred)

Ability to Relocate:

• Glenwood Springs, CO 81601: Relocate before starting work (Required)

Work Location: In person