Dental Office Front Desk

Front Office Responsibilities:

Team Expectations:

• Embrace and exemplify our E.T.A. (excellence, teamwork, accountability) core values at all times
• Maintain a positive, organized work environment
• Educate patients about treatment options and finances within your realm of expertise – refer to doctor if needed
• A great attitude, work ethic, and coachability required. Everything else can be taught!

Specific:

• Greeting patients as they come in the door
• Ensure patients make any necessary updates to account or medical information
• Check out patients; including collecting their balance, and scheduling appointments
• Submit insurance claims electronically with necessary attachments
• Answer phone calls and assist patients
• Make phone calls to confirm appointments and follow up with those who may not have scheduled
• Complete end of day procedures

Additional Specific:

• Collect all necessary information for new or existing patients with insurance
• Verify patient’s insurance benefits
• Present treatment plans
• Post insurance payments and perform appropriate adjustments and scan EOB in patient’s Document Center
• Answer patient questions about insurance benefits and balances due
• Follow up with outstanding or denied claims to ensure timely payment

Additional information:

• Hours: Monday through Thursday 7:40am-5:00pm with one hour lunch, some Fridays as needed
• Salary: Negotiable
• Previous office experience required
• Knowledge of Dentrix a plus

Job Type: Full-time

Ware Family Dentistry provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person

Salary : $16 - $22