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**IT Support Specialist**
Phoenix, AZ / Information Technology / Full-Time Ware Malcomb has an exciting opportunity for an IT Support Specialist to join our team!
The IT Support Specialist will work with our regional offices to support users in a help desk role. This incudes the configuration, maintenance and support of end user workstations & laptops. Support will be handled in-person, by phone and by email. Some very limited travel is required. **IT Support Specialist Requirements:**
Two years of support experience with Windows 7/10 workstations & Laptops, Active Directory, Office 365, MS Office, PC imaging, software updates
Two years of support experience with Autodesk Applications: AutoCAD, Civil 3D, Revit; Sketchup, Adobe Suite, SharePoint
Two years of support experience with resolving and setting up Network connectivity, VPN issues, remote work, VoIP, Zoom, mobile devices
Troubleshoot software, hardware, network, printing and telecom issues
Analytical, critical and deductive reasoning required to troubleshoot user issues
Effective communication of technical information to a less technical audience
Clear, concise, professional and thorough oral and written communication skills
Ability to multi-task, follow processes and procedures and take direction positively
Established in 1972, Ware Malcomb is a contemporary and expanding full service design firm providing professional architecture, planning, interior design, civil engineering, branding and building measurement services to corporate, commercial/residential developer and public/institutional clients throughout the world.
With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of commercial office, corporate, industrial, science & technology, healthcare, retail, auto, public/institutional facilities and renovation projects.
Ware Malcomb offers the best of both worlds - a small-office, supportive and nurturing work environment with large company resources and support - providing an amazing opportunity for professional growth. Ware Malcomb offers a wellness-focused company culture, competitive salary and overall benefits package.
**Ware Malcomb is recognized as an Inc. 5000 fastest-growing private company and a Hot Firm and Best Firm to Work For by Zweig Group!**
Full Time
$91k-120k (estimate)
08/27/2024
09/09/2024
waremalcomb.com
IRVINE, CA
200 - 500
1972
Private
KENNETH WINK
$50M - $200M
Business Services
Ware Malcomb provides architectural planning, interior design, branding, and civil engineering services for real estate and corporate sectors.
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IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
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