Washington Regional is Hiring a PC Tech Runner (Monday - Friday) Near Fayetteville, AR
Position SummaryThe role of the PC Tech Runner reports to the Technology Services Manager. This position is responsible for assisting the PC Techs with various technology objectives and projects. Essential Position Responsibilities
Perform computer, desktop phone, mobile device, and printer endpoint imaging, inventory, installation, relocation, and functional verification
Assist PC Techs and system administrator teams with trouble shooting and resolution of issues
Partner with PC Techs and admins to learn and support multiple systems at a helpdesk level I
Create, update, and resolve helpdesk tickets and ensure ticket documentation is maintained appropriately
Qualifications
Education: High school diploma or GED
Licensure and Certifications: Valid Arkansas drivers license and auto liability insurance, required. Certification in CompTia A and/or Network , preferred.
Experience: Previous experience in a customer service role, preferred.
Work Environment: This position will spend 60% of time sitting while performing work in a standard office environment and 40% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.