3 Service Desk Tech I Jobs in Fayetteville, AR
Washington Regional is Hiring a Service Desk Tech I Near Fayetteville, AR
Essential Position Responsibilities
- Provide level 1 help desk support in a high-volume call center, follow first call resolution protocols, create service desk tickets when required, provide ticket updates and follow-up with other teams as needed.
- Maintain integrity of access guidelines to ensure security protocols remain in place through assisting users remotely, and in person.
- Meticulous adherence to undeviating courtesy and responsibility providing an elevated level of customer service with every interaction.
- Assist with providing coverage on any shift, as needed to staff a 24/7 department.
- Education: High school diploma or GED
- Licensure and Certifications: N/A
- Experience: Previous call center or service desk experience, preferred
Job Summary
Full Time
$44k-55k (estimate)
06/22/2024
07/17/2024
The job skills required for Service Desk Tech I include Customer Service, Service Desk, Help Desk Support, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Tech I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Tech I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Tech I positions, which can be used as a reference in future career path planning. As a Service Desk Tech I, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Tech I. You can explore the career advancement for a Service Desk Tech I below and select your interested title to get hiring information.
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