Are you looking for a great work environment where you can make a difference? Our Hospital Liaison offers an exciting opportunity for individuals with a passion for fostering connections and driving collaborative efforts.

Bridgeway Senior Living offers skilled nursing residences for our seniors who need more complex care and assistance. We are looking for a compassionate, energetic, and experienced Marketing Liaison to join our team.

Position Responsibilities:

• Marketing/Business Development within Skilled Nursing and Long-Term Care facilities
• Serves as a liaison between hospitals, assisted living communities, physicians and other healthcare providers who provide referrals to facilities.
• Plans, develops, and coordinates patient referrals, hospital & physician relationships.
• Secures new customers and works with facility leadership for both new and returning patients/residents to ensure smooth admission into the facility.
• Actively communicates with facility leadership new admission information, projected changes in admissions, bed changes, discharges, tours, meetings, and upcoming event information.
• Demonstrate a strong customer service approach through providing patient/resident and family members with all necessary information regarding facility services.
• Make inpatient visits to patients and provide education to providers, patients and families that are a potential for admission.
• Responsible for census development. Develop and implement public relations and marketing programs.
• Attend community events to increase census and to provide key community healthcare and organizations information regarding facility services.
• Works with various departments to ensure first impressions and standards are met for an overall professional presentation of the facility and services.
• Provides quality facility tours, maintains current knowledge of bed availability, ensures responses to all inquiries are handled properly, timely, and with appropriate follow-up.
• Maintains a working knowledge of federal and state regulations and reimbursement (Medicare and Medicaid) issues.
• Monitors, evaluates and shares customer satisfaction information with leadership team. Develops action plans as needed.
• Adheres to the budget guidelines for the department.
• Performs other duties as assigned.

Qualifications/Skills/Educational Requirements:

• Bachelor’s Degree or Degree in Business Administration/Public Relations/Marketing or a related field is desirable
• Strong Interpersonal skills
• Travel required
• Excellent verbal, organizational and communication skills
• Able to work independently with minimal supervision.
• Must be able to maintain confidentiality of sensitive/confidential information
• Strong computer skills (Microsoft Suite and all social media)
• Ability to work flexible hours, as admission responsibilities may dictate
• Demonstrated critical thinking skills, problem-solving abilities, effective communication skills, and time management skills.

Rehabilitation Liaison | Clinical Liaison | Hospital Marketing Liaison | Patient Liaison | Clinical Hospital Liaison | Admissions Director | Marketing Manager | Marketing Director | Director of Marketing |

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• Up to 25% travel

Work setting:

• In-person
• Nursing home

Experience:

• Marketing: 4 years (Preferred)

Work Location: In person