• Responsible for the coordination of the service delivery for assigned Shared Infrastructure Functional Areal. Primary functions include:
  • Solution Engineering, process analysis and system design of systems.
  • Management of projects and system support including supervision of personnel.
  • Ensuring data integrity and security of these systems.
  • Participating in management discussions and planning at the department level to ensure that adequate resources are available to meet business requirements.
  • New programming as needed to keep projects on target.
• Provides leadership, recruitment and development of professional staff and ongoing evaluation to include resource allocations and organizational of staffing.
• Disciplined project management methodology including documentation and implementation standards required to meet project milestones.
• Recruitment and development of professional staff and ongoing evaluation.
• Performs other duties as assigned.

Preferred Qualifications

• Graduate degree.
• Experience working in a University environment.
• Experience managing or supporting Microsoft Active Directory and Microsoft Entra Id.
• Experience with the Saviynt SaaS Identity Governance and Administration platform.
• Experience reading and writing Powershell scripts.
• Experience with Identity Governance concepts including account and identity lifecycles.
• Experience implementing a least privilege access model.
• Experience with CyberArk or equivalent privileged access management systems.
• Knowledge of NIST guidelines supporting Identity and Access Management access controls.
• Fundamental knowledge of API technologies and provisioning models.
• Well-rounded knowledge of authentication protocols including NTLM, LDAP, Kerberos, OAUTH, SAML, Open ID, and OIDC.
• Experience with Microsoft Entra conditional access and MFA policies.
• Experience managing changes that impact large enterprise customer populations and business processes.
• Ability to build and invest in relationships throughout an enterprise.
• Experience implementing role-based access models.
• Ability to adjust to abrupt changes in priorities and strategy.
• Exercise good judgment and common sense in determining priorities.
• Possess excellent people skills when working with internal and external contacts.
• Excellent time management, resource planning and project management skills required for seeing projects through to completion.
• Possess strong business analysis skills and excellent technical background to allow understanding and employment of technology solutions in business functions.
• Flexible and willing to work extended hours as necessary and recognize the need to do so.
• Strong technical aptitude with major technology platforms.
• Experience with design, creation and implementation of enterprise-class systems.
• Experience with design, programming and implementation of business solutions.
• Ability to conduct oneself in a professional manner.
• Excellent organizational and communication skills both verbal and written.
• Ability to establish objectives, prepare action plans and communicate such plans clearly and effectively to all staff levels (management, technical and clerical).
• Strong business analysis/project management skills and experience.