Provides clerical and administrative support to departmental Managers, and assists in coordination of daily operations, including recording and reporting data. In this position, the operations specialist should have administrative / operational experience at an entry-level position. Up to $26/hr ESSENTIAL JOB FUNCTIONS: * Creates, distributes, and closes-out customer tickets on a daily basis.* Maintains and distributes department related information on a daily basis.* Communicates with other supervisors and managers about operations and/or dispatch issues.* Completes and maintains a variety of reports as directed by the department manager.* Uses software tools to manage a variety of tasks, such as time and attendance, safety incidents, and contract labor.* Assists in the implementation of operational projects as needed.* Communicates with customers about service issues as needed.* Communicates with employees about scheduling and work assignments as needed.* Performs other duties as assigned. OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.* Any additional job duties that may be assigned by the Supervisor. WORK ENVIRONMENT:* Normal setting for this job is: office setting and outdoor environments.