322 Operations Manager Jobs in Pittsburgh, PA
Watches of Switzerland is Hiring an Operations Manager Near Pittsburgh, PA
Responsibilities
- Manage all employee issues in a professional manner and in accordance with company guidelines and practices.
- Partner with management to successfully and thoroughly board new hires including training on company processes, policies, and procedures.
- Complete all new hire paperwork.
- Act as a role model for company’s “floor-ready” expectations in terms of dress code; behave as a brand ambassador to all audiences.
- Assist with floor coverage to support team in providing a superior experience for clients. Set an example through client interactions and ensure a welcoming environment exists on the floor.
- Support brand image by ensuring all displays and visual areas are in keeping with visual direction throughout the day. Partner with visual merchandising team as needed.
- Address and successfully resolve client situations according to company philosophy and standards.
- Manage daily store operations, including opening and closing the store and scheduling security guards.
- Oversee all shipping and receiving activities including cycle counts, inventory control, and inventory for both Watches and Fine Jewelry
- Oversee the Service Department working closely with the Repair manager.
- Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management.
- Reconcile any merchandise discrepancies, re-ticket merchandise, make necessary price adjustments.
- Manage controllable expenses.
- Oversee that after-sale procedure is maintained at all times.
- Oversee the timely and accurate balancing of operational functions inclusive of mail checks, and invoices.
- Maintain thorough understanding of all policies, procedures and processes. Ensure team adherence to company retail operating and security procedures.
- Ensure digital fluency and systems knowledge amongst the team. This includes training and education on POS and SAP.
- Completions of all duties as assigned by management.
- N/A
- Ability to work a flexible schedule and stand/walk for extended hours
- Ability to work retail store hours as necessary, including nights, weekends and holidays.
- Schedule flexibility and availability required to accommodate staff
- Can frequently be interrupted many times during the day
- High school degree/College Degree.
- Previous experience in Operations in a service-related industry.
- Bilingual in Spanish is ideal
- Strong Analytical skills
- Proficient in Microsoft Word and Excel.
- Strong verbal and written communication skills.
- Organized and detail oriented
- Ability to understand and adhere to company standards.
- Flexibility to perform different tasks based on day-to-day business needs.
- Perform opening and closing procedures
- Excellent attention to detail
- Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
- Team-focused with a desire to collaborate effectively
- Innovative, proactive, and strategic
Job Summary
Full Time
Retail
$106k-133k (estimate)
05/29/2024
07/20/2024
LEICESTER
1,000 - 3,000
1917
LARS ANDERS RAGNAR ROMBERG
$500M - $1B
Retail
Related Companies
The job skills required for Operations Manager include Scheduling, Communication Skills, Written Communication, Analytical Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.
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