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Support Desk Analyst - Houston, TX
$52k-65k (estimate)
Full Time | Transportation 3 Days Ago
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Watco Companies, LLC. is Hiring a Support Desk Analyst - Houston, TX Near Houston, TX

Essential Duties And Responsibilities
  • Troubleshoot corporate wide IT issues with a network and security focus.
  • Responsible for timely delivery of systems, solutions, and business processes within a project or enhancement request.
  • Ensure consistency of software solutions across all business units.
  • Resolve system issues and assist in the identification of system improvements and the development of solutions to improve business performance.
  • Perform monitoring of network health and system availability.
  • Perform monitoring and escalation of security events.
  • Ongoing awareness of network and security organizational “health”
  • Work with team to enhance monitoring and system reporting
  • Responsible for basic troubleshooting network issues to isolate the trouble and take
appropriate action to resolve
QualificationsOther duties may be assigned, as requested or required.
  • Ability to troubleshoot software.
  • Ability to troubleshoot network and network related issues.
  • Excellent analytical and customer service skills.
  • Excellent communication skills.
  • Skill in organizing resources and establishing priorities.
  • Ability to determine the nature of computer software problems, and to communicate technical guidance and information to users and other teams.
  • Ability to read, analyze, and interpret the complex documents.
  • Understanding of networking and TCP/IP protocols and routing.
  • Ability to take ownership of issues and work with multiple team members to facilitate ultimate solution.
  • Enjoy a fast paced dynamic environment and possess a desire to learn.
Preferred: Spanish secondary language
Education And ExperienceRelated Bachelor’s degree (B.S.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$52k-65k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/10/2024

WEBSITE

watcodevelopment.com

HEADQUARTERS

PECOS, TX

SIZE

1,000 - 3,000

FOUNDED

2011

REVENUE

$500M - $1B

INDUSTRY

Transportation

Show more

Watco Companies, LLC.
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Watco Companies, LLC.
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$49k-62k (estimate)
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Watco Companies, LLC.
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