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Water's Edge Dermatology
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Front Desk Supervisor
Water's Edge Dermatology Port St Lucie, FL
$35k-49k (estimate)
Full Time | Ambulatory Healthcare Services 1 Month Ago
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Water's Edge Dermatology is Hiring a Front Desk Supervisor Near Port St Lucie, FL

Water’s Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice with over 86 locations throughout Florida and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertiseThe Front Desk Supervisor is responsible for managing the Front Desk staff and ensuring that the patients have an exceptional experience at the assigned practice location.
Essential Functions
  • Adheres to the Water’s Edge Mission Statement, Credo and Service Goals and Values providing exceptional customer service at all times.
  • Ensures outstanding patient care at all times, maintaining a friendly, cheerful and courteous demeanor at all times.
  • Supervises front desk staff ensuring all team members adhere to company policies and practices and delegates front office tasks.
  • Resolves patient issues, complaints, problems in a quick and efficient manner.
  • Builds strong relationships with staff, providers and patients, keeping an open line of communication.
  • Keeps Referring Primary Care Physicians informed of treatment plans for mutual patients.
  • Tracks cosmetic and office inventory ensuring proper level of stock is always available.
  • Manages staff timecards ensuring all staff times are correctly reported.
  • Assists front desk staff in completing all assigned tasks and responsibilities as needed or fulfills role of Front Desk Receptionists as required. (See Front Desk Receptionist.)
  • Ensures patients are informed when providers are running late and expected wait times during check in.
  • Responsible for making sure office patient schedules are full and when openings exist ensures calls are made to patients on waiting lists or future schedules to fill time slots.
  • Works well in a team environment to accomplish common tasks in a collegial manner.
Supervisory ResponsibilityThis position supervises assigned front desk receptionists.
TravelTravel is expected for this position.
Required Education And Experience
  • High School Diploma or equivalent
  • Dermatology experience is preferred
  • 2 years of Supervisory experience in a Medical environment
Additional Eligibility Qualifications
  • Must be able to work well independently but ask for help when needed
  • Must have an understanding of dermatology office protocol and procedures
  • Must have the ability to use applicable technology and systems
  • Must have the ability to effectively lead a team in a dermatology office
Other Duties As AssignedThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$35k-49k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

07/16/2024

WEBSITE

wederm.com

HEADQUARTERS

VENICE, FL

SIZE

200 - 500

FOUNDED

1998

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Water's Edge Dermatology

Waters Edge Dermatology provides radiation oncology, facial rejuvenation, vein healthcare, esthetic and cosmetic dermatology services.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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