148 Floor Manager/Assistant Manager Jobs in San Jose, CA
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Floor Manager/Assistant Manager
$61k-108k (estimate)
Full Time
Just Posted
WATERWORKS AQUATICS is Hiring a Floor Manager/Assistant Manager Near San Jose, CA
Job Description
Job Description
Benefits:
Were hiring FULL-TIME Floor Manager!
Are you an empathetic person who has a passion for helping others? Do you enjoy working in a fast-paced environment? Youre in luck! Were looking for an experienced floor manager to help oversee our team members on the floor to ensure we are offering a memorable experience to our customers.
A Little About Us
Waterworks Aquatics is a premier swim school that teaches children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.
Job Description:
As a Floor Manager, you are directly responsible for supervising the staff on shift. You are charged with providing excellent customer service at all times through efficient interactions, providing accurate and complete information, maintaining a professional and positive attitude, and showcasing empathy when needed.
Primary Responsibilities:
General Qualifications:
Join Our Team! Heres Why:
- 401(k)
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Were hiring FULL-TIME Floor Manager!
Are you an empathetic person who has a passion for helping others? Do you enjoy working in a fast-paced environment? Youre in luck! Were looking for an experienced floor manager to help oversee our team members on the floor to ensure we are offering a memorable experience to our customers.
A Little About Us
Waterworks Aquatics is a premier swim school that teaches children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.
Job Description:
As a Floor Manager, you are directly responsible for supervising the staff on shift. You are charged with providing excellent customer service at all times through efficient interactions, providing accurate and complete information, maintaining a professional and positive attitude, and showcasing empathy when needed.
Primary Responsibilities:
- Ensures team has clear responsibilities and specific duties assigned daily
- Provides constant feedback and development to Customer Experience Experts, Senior Customer Experience Experts, Shift Leads, and Lead Trainers
- Oversees to ensure office flow/operations are in line with Waterworks standards at all times
- Keeps team on task helping families in person and on the phone
- Makes recommendations on current staffing levels to ensure office is optimally staffed at all times
- Helps boost morale around the workplace and acts as a positive role model for others
- Assists in providing team members meaningful feedback on a daily basis
- Actively listens and resolves family concerns within 24 hours when needed
General Qualifications:
- Must be at least 18 years old
- Must have a minimum of 2-3 years of customer service experience.
- Must have at least 3-5 years of people management experience.
- Minimum of a high school diploma
- Must be goal driven and showcase ability to meet deadlines
- Must demonstrate impeccable follow through
- Must be able to communicate effectively with team members and families
- Must maintain a calm demeanor during periods of high volume or unusual events to keep the facility operating efficiently while still setting a positive example
Join Our Team! Heres Why:
- Get paid well for doing something fun! Competitive compensation.
- Advancement Opportunities. We constantly are looking for individuals to join our leadership team!
- Flexible work schedules. We know you might have other time commitments like school or another job. Well make it work.
- Additional benefits. We offer our part-time employees a benefits package that includes dental, vision, disability and 401K. We also offer team appreciation days and other really cool events that take place throughout the year. And of course, free food. Who doesnt like that?
Job Summary
JOB TYPE
Full Time
SALARY
$61k-108k (estimate)
POST DATE
06/28/2024
EXPIRATION DATE
07/11/2024
WEBSITE
waterworksswim.com
HEADQUARTERS
Irvine, CA
SIZE
100 - 200
INDUSTRY
Sports & Recreation
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