What are the responsibilities and job description for the Registration Clerk - Field House PT position at WAUKEGAN PARK DISTRICT?
Job Details
Registration Clerk - Field House PT
Status of Employment
Part-Time, Non-Exempt
Subject to the Collective Bargaining Agreement through Service Employees International Union (SEIU) Local #73.
Compensation & Benefits:
Expected hiring range $15.00 to $16.00 based on education, experience, and skills.
Click here for a quick look at benefits!
Description:
This position is responsible for the operation of the front desk at the Field House Sports, Fitness & Aquatic Center.
Duties/Essential Functions:
- Serve as receptionist for visitors to the Recreation Department and direct visitors to the appropriate personnel, programs or services.
- Receive incoming calls through the telephone system and two-way radios and route calls as required.
- Answer public inquiries and channel inquires to appropriate staff if necessary.
- Register the public and explain program and membership detail.
- Receive payments for programs and services.
- Oversee cash drawer and balance receipts, securing monies and receipts.
- Maintain records and files relating to registration, membership and other Recreation Department functions.
- Maintain reception, front desk, and lobby areas in a neat, clean, and organized manner.
- Operate office equipment including computers and copy machine.
- Assist management staff with various program details including but not limited to typing, public contacts, obtaining computer data, updating bulletin boards and signage, and the distribution of promotional material.
- Open Field House and prepare for the business day and secure the facility properly when closing.
- Check daily schedule of activities within the Field House to insure appropriate room setup and usage.
- Provide good external and internal customer service.
- Attend pertinent departmental/park district meetings and in-house training sessions.
- Conduct self in accordance with the policies and procedures as established by the park district.
- Participate in park district safety and training program to ensure that work performed, and services provided are implemented in a safe manner.
Marginal Functions:
- Assist with other recreation programs and special events as needed.
- Assist with room setup or teardown.
- Assist staff in the performance of their duties.
- Attend seminars and training workshops.
- Perform other duties as assigned.
Qualifications
Education:
- High School diploma or G.E.D.
Experience:
- Previous experience using computers, answering telephones, cashiering and customer service.
- Minimum of six months of related office experience preferred.
Knowledge
- Basic office equipment and word processing software.
- Sound customer service techniques.
- Bilingual in English and Spanish preferred.
License/Certification:
- First Aid/CPR/AED certification required within one (1)year.
Hours:
Shifts Available:
Monday-Friday - Weekday Mid-Day 9:00am-3:00pm; Saturday & Sunday - Weekend 7:00am-7:00pm
Conditions of Employment May Include:
- provide proof of date of birth
- provide a copy of driver's license or photo identification.
- provide drivers abstract if position requires driving.
- submit to a reference check and employment verification.
- submit to a state criminal background check.
- submit to pre-placement lifting evaluation.
- submit to reasonable cause, and post-accident alcohol and drug tests.
Contact:
Quin Garbett
Recreation Specialist of Field House Operations
847-782-3630
qgarbett@waukeganparks.org
Closing Date:
Open until filled.
Salary : $15 - $16
