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Assistant Service Manager (CMD)
$58k-76k (estimate)
Full Time 2 Months Ago
Save

Waukesha Pearce Industries is Hiring an Assistant Service Manager (CMD) Near Baton Rouge, LA

Assist District Service Manager with overseeing productivity and assets of the Service Department to obtain maximum efficiency and profitability. Supervises Service Department staff - Foreman, Leaderman, Administrative Assistant and Shop Clerk.

Duties and responsibilities

  • Adhere to and utilize the established Service Department management operating system for assigned work
  • Measure productivity
  • Increase output and monitor performance on a monthly basis
  • Track mileage
  • Assist with the development of training program for Service Department employees
  • Assist with reviewing financial reports
  • Maintain good relations with customers, may include onsite visits
  • Determine customer service needs by maintaining contact with customers
  • Improve customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
  • Assist with annual salary planning and provide performance feedback to employees
  • Perform other duties as assigned

Qualifications

  • Must have at least 1 year of previous supervisory experience
  • Must have at least 5 years of work experience in a Service Department
  • Must have a valid driver license
  • High school diploma or equivalent

Knowledge, Skills, and Abilities

  • Must be computer literate and familiar with a windows-based environment ((MS Word, Excel, PowerPoint, Outlook, etc.)
  • Must have ability to build professional working relations with customers
  • Must have ability to make good business decisions
  • Must have ability to develop and promote standards
  • Must have ability to effectively evaluate performance
  • Must have good problem-solving skills
  • Must have good organizational and time management skills

Working Conditions

  • Typical hours of work Monday through Friday, 8 a.m. to 5 p.m.
  • Weekend hours as necessary
  • Indoor/Outside, offshore work as required

Job Summary

JOB TYPE

Full Time

SALARY

$58k-76k (estimate)

POST DATE

04/10/2024

EXPIRATION DATE

08/24/2024

WEBSITE

waukeshapearce.com

HEADQUARTERS

Pampa, TX

SIZE

<25

Show more

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The job skills required for Assistant Service Manager (CMD) include Customer Service, Problem Solving, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Service Manager (CMD). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Service Manager (CMD). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Assistant Service Manager (CMD) positions, which can be used as a reference in future career path planning. As an Assistant Service Manager (CMD), it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager (CMD). You can explore the career advancement for an Assistant Service Manager (CMD) below and select your interested title to get hiring information.

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If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Service Manager job description and responsibilities

Manage and maintain computerized service requests to track service operations and close completed orders.

02/28/2022: Tacoma, WA

Manage facility to achieve target revenue generation by maintaining service department efficiently.

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Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.

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Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.

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They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.

02/12/2022: Champaign, IL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Service Manager jobs

The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).

02/11/2022: Moline, IL

The type of business an assistant service manager works for will determine their exact tasks and responsibilities.

02/01/2022: Las Cruces, NM

To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.

01/11/2022: Utica, NY

Resolve queries or complaints professionally, maintaining a polite manner at all times.

03/10/2022: Chattanooga, TN

Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.

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Step 3: View the best colleges and universities for Assistant Service Manager.

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