21 General Manager in Training Jobs in Doylestown, PA
Wawa is Hiring a General Manager in Training Near Doylestown, PA
Principal Duties:
- Ensure a positive shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information from various sources. Review information and assist with creation of a plan to consistently meet the expectations of all customers.
- Support the GM with staffing the store appropriately to cover the customer and business demands of a 24/7 business. Proactively identify hiring needs across the store. Share responsibilities for interviewing candidates by following a standard procedure. Consult with store management team in order to make final hiring decisions.
- Support the GM with allocation of resources, prioritizing and delegating work, and effectively manage time through efficient scheduling and usage of labor hours.
- Help allocate appropriate and adequate resources necessary for effective training execution as designed. Validate that all associates are trained to perform their jobs safely, effectively and to provide great customer service. Help conduct all aspects of management training. Oversee and monitor the effective training of all associates to ensure proficiency of skills.
- Assist the GM with creating and sustaining an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. Value store associates through celebration and recognition.
- Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities). Help provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Assist with providing feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.
- Assist GM with change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained.
- Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs. Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. Report and document all customer and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures.
- Assist the GM to meet or exceed key performance metric targets/projections, help deliver budgeted merchandise gross profit by executing the merchandise plan. Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Assist with management of financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans.
- Analyze income statement and utilize reports to help ensure store’s profitability. Help manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures.
- Analyze results and trends from audits (internal and external) and recommend appropriate action to resolve/address issues.
- Build relationships with community partners to connect the store with its community. Use working knowledge of organization’s support structure to help develop support network and make business connections. Proactively leverage tools, resources and information throughout the organization.
- Ability to work well individually as well as in a team environment
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to work with little or no supervision
- Detail oriented and excellent organizational skills
- Ability to apply a systems thinking approach to complex issues
- Ability to analyze trends
- Ability to handle multiple projects simultaneously and independently
- Excellent interpersonal skills
- Proven self-starter with demonstrated ability to make decisions
- Excellent leadership skills
- Understanding of store finances and awareness of impact to business
- Demonstrated ability to create action plans and implement change
- Ability to learn and utilize the store’s technology
- Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
- Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
- Must be able to lift and carry up to 35 lbs.
- Bachelor’s degree in Business or related field preferred
- Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses
- Ability to work 35 – 40 hours per week
- Flexible availability which may include all shifts, weekends, and holidays, based on business needs
- Experience effectively implementing change and demonstrated results in execution
- Experienced in all areas of store operations, including foodservice
- Leadership experience in a fast-paced retail, food service, or fuel environment preferred
- Serve Safe Certification
- Proven and consistently demonstrated skills in the following:
- Exceptional Customer Service
- Relationship Building
- Effective Communication
- Ability to relocate as needed preferred
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Job Summary
Full Time
Retail
$44k-72k (estimate)
07/04/2023
07/10/2024
wawa.com
DOVER, DE
15,000 - 50,000
1964
Private
LUCILLE STEED
<$5M
Retail
Related Companies
About Wawa
Wawa owns and operates a chain of fuel stations and convenience stores that serves food, snacks, groceries and beverages.
The job skills required for General Manager in Training include Customer Service, Leadership, Initiative, Store Management, Scheduling, Interviewing, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager in Training. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager in Training. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for General Manager in Training positions, which can be used as a reference in future career path planning. As a General Manager in Training, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary General Manager in Training. You can explore the career advancement for a General Manager in Training below and select your interested title to get hiring information.
If you are interested in becoming a General Manager in Training, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a General Manager in Training for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on General Manager in Training job description and responsibilities
A trainee manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times
01/14/2022: Killeen, TX
General managers typically oversee and direct entire departments or teams within an organization.
01/08/2022: Schenectady, NY
A general manager trainee may also establish sales goals and objectives for each quarter and create a strategy to meet these.
02/02/2022: Phoenix, AZ
General Managers trainee have a wide range of responsibilities to ensure their employees complete all their assignments efficiently.
12/22/2021: Jackson, MS
General Managers trainee may plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations.
02/02/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on General Manager in Training jobs
As such, trainee manager may need training before undertaking the role to be successful.
01/16/2022: Port Arthur, TX
A business may require the candidate to have been an employee with them for several years before getting promoted to general manager.
03/02/2022: Pittsfield, MA
Some companies may prefer a candidate who has experience being an assistant manager before moving to the general manager position.
02/08/2022: Madison, WI
Many general managers will need to have basic computer skills to perform their job.
02/13/2022: Elkhart, IN
Must learn that managing and leading are not the same thing to be a successful GM.
01/03/2022: Washington, DC
Step 3: View the best colleges and universities for General Manager in Training.
Similar Jobs
Popular Articles
