Customer Service Representative

Minot, ND, 58201

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services.

Responsibilities:

• Answering customer inquiries via phone, email, and in-person
• Assisting customers with product selection and ordering
• Processing orders and returns
• Resolving customer complaints and issues
• Maintaining accurate customer records and order information
• Collaborating with other departments to ensure customer satisfaction

Requirements:

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficient in Microsoft Office and other computer applications
• Previous customer service experience preferred

If you are a team player with a passion for customer service, we encourage you to apply for this exciting opportunity.