1. Bachelor’s degree in Medical Laboratory Science (formerly Clinical Laboratory Science or Medical Technology) OR Associate Degree -Medical Laboratory Technician (MLT): ASCP or AMT Certification (or eligibility for).

2. Demonstrated excellent customer service skills with clients, including physicians and staff.

3. Important skills include maintaining a positive, patient, and helpful demeanor on the phone. Using professional language and correct grammar, speaking clearly and concisely when working with clients.