Lead Driver [Mobile Units]: We Care Daily Clinics

Base Pay Rate: $28/hour

About We Care Daily Clinics:

We Care Daily Clinics (WCDC) is a warm, welcoming, and modern facility that provides treatment for addiction in a person-centered environment located in Auburn. WCDC seeks to renew hope and purpose for those battling opioid use by removing barriers, providing a holistic approach to recovery, and utilizing evidence-based treatment to restore healthy living. Our top priority is to provide the highest levels of patient-centered care to those we serve.

WCDC is an Opioid Treatment Program (OTP) facility using FDA approved medication paired with behavioral health counseling. Our individual service plans are built around patients in a supportive, safe environment to create a personalized pathway to recovery. In addition to recovery, we also offer planned patient transportation and family and social support.

WCDC's first two mobile clinics launched October 2022 in Seattle and Tacoma. The mobile clinics offer the same evidence-based, quality treatment that is available at the Auburn clinic, including medication for opioid use disorder, behavioral health counseling, peer support, transportation, telehealth, and referral services. A third mobile unit will be launched later this year in the SODO district.

Job Description:

The Lead Driver position is primarily responsible for compassionate, caring, reliable and responsible transportation of We Care Daily Clinics passengers. This individual is charged with getting clients to their destinations safely and on time.

We Care Daily Clinics' mission is to meet patients where they are and facilitate services for them. We adhere to a harm reduction model, that values medication assisted treatment and prefers it as a method of addressing opioid addiction. We Care Daily Clinics believes that every patient deserves to be treated with respect, compassion, and dignity.

Responsibilities:

• Assist supervisor with transportation policies and procedures and ensure implementation.
• Assist supervisor in monitoring drivers to ensure adherence to schedules, proper driving practices and customer service standards.
• Assist with new hire and ongoing training for drivers.
• Assist Supervisor with developing strategies for increasing efficiency.
• Oversee inspections of vehicles to identify and resolve issues and coordinate vehicle maintenance to ensure operational efficiency.
• Ensure strict servicing and maintenance times to minimize downtime. Will involve efficiently coordinating vehicle substitution with vendors to maintain route schedules.
• Support staff assigned to the mobile clinic department.
• Upkeep transportation records and reporting i.e. maintenance logs.
• Assist Supervisor with planning and overseeing assignment of routes/ locations.
• Oversee the cleanliness of the vehicles both inside and outside.
• As needed, drives a companion vehicle over assigned routes within an established time schedule.
• As needed, loads and unloads passengers safely at mobile site; ensures passenger safety in crossing the street.
• Maintains control of passengers on vehicle
• Inspects vehicle prior to trips to ensure safe operation; reports any mechanical defects or malfunctions; refuels vehicles, checks, and maintains fluid levels.
• Completes transportation records such as number of passengers transported, mileage, special runs, route directions, etc.
• Ensures record keeping and adheres to the oral and written transportation policy and procedures.
• May transport passengers with special learning needs and physical challenges; may operate power lifts to load and unload passengers in wheelchairs; may strap and tie down wheelchairs to ensure student safety.
• Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.
• Attending mandatory training and meetings.
• Announce and room patients.
• Communicate with case manager and medical staff regarding patient needs.
• Ensure each mobile unit is fully stocked with essential items for set-up of the site, to include tents, tables, chairs, outreach items, etc.
• Monitor inventory of outreach materials.
• Specific to the mobile clinics- attend outreach events as needed.
• Other duties as assigned.

Position Requirements

Education & Certifications:

• Must possess a High School diploma.
• Driver's license with specific endorsements/restrictions is required.
• Must pass a criminal background check, a drug screen and meet all health and immunization requirements required by federal, state or Tribal laws and regulations.

Experience:

• Driving experience and knowledge of:
  • Safe driving practices and techniques.
  • Positive methods to maintain control of passenger behavior.
  • Basic first aid.
  • Safety and maintenance requirements of bus/van and other transportation equipment.
  • Provisions of the Washington Motor Vehicle Code applicable to the operation of vehicle.
• Skilled in:
  • Driving a bus/van and other transportation equipment safely and efficiently.
  • Maintaining control of passenger's behavior on a bus or other vehicle.
  • Operating equipment such as power lifts, when required.
  • MS Office skills including Work and Excel are required.
  • Record keeping.
  • Oral and written communications. or an equivalent combination of education, training, and experience.

Additional:

• Ability to manage your time efficiently.
• Availability to work nights and weekends as required.
• Work well when supervisors are not present.
• Candidates shall be subject to all applicable regulations; alcohol testing and employment will be contingent on the results of said testing.
• Must successfully pass a background investigation and a reference check with previous employers.
• Must possess or have the ability to possess and maintain First Aid and CPR Certification.

Characteristics of a We Care Daily Clinics Employee:

If you are:

• Patient-Centered – Seeks to understand and effectively address the needs and challenges of our patients.
• Quality focused – Focused on providing quality, evidence-based care to our patients. We utilize a proven model that pairs MOUD with behavioral health counseling in a compassionate environment.
• Highly motivated, detail oriented and organized, with the ability to thrive in a fast-paced environment.
• Committed to a holistic approach that removes barriers for patients, We Care Daily Clinics is the perfect place for the next step in your career.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status.