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Description
We Play is currently accepting applications for Guest Services Representatives. We Play is dedicated to providing the highest level of customer service and is seeking friendly, creative, enthusiastic individuals to join our team! A successful candidate understands that the tiniest things matter to the success of our business. We Play provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Hours
Year-round, variable hours 20-35 hours and will include days, evenings, weekends, and holidays. Paid birthday off and free yearly weekday pass for one child after 3 months.
Mission Statement
To provide a meaningful play experience the entire family can enjoy in clean and safe environment, without the need for screen time.
Safety Statement
We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by We Play’s Emergency Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans.
Classification and Job Duties
Guest Services Representatives are responsible for providing excellent customer service to customers and visitors in-person, via email and on the phone. Demonstrating a friendly and professional environment while creating a positive experience for all guests is required.
Examples of Work Performed (Illustrative Only)
The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. Guest Services Representatives will be expected to perform other related duties as assigned.
Employment Standards
Minimum Qualifications:
Additional requirements:
Supplemental Requirements
Physical requirements:
To perform the essential functions of the classification, incumbents must be able to meet the following physical requirements: must regularly talk, hear/listen, see/observe, sit, stand and walk; must regularly demonstrate fine motor skills; must occasionally exert up to 25 pounds of force.
Salary
$16.75 per hour bonuses
Job Type: Part-time
Pay: From $16.75 per hour
Schedule:
Supplemental pay types:
Work Location: In person
Part Time
$32k-41k (estimate)
07/17/2023
06/10/2024
The job skills required for Guest Services Representative include Customer Service, Microsoft Office, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.