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Weatherford
Broussard, LA | Full Time
$40k-54k (estimate)
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Broussard, LA | Full Time
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Customer Service Rep.
Weatherford Broussard, LA
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$52k-67k (estimate)
Full Time 5 Days Ago
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Weatherford is Hiring a Customer Service Rep. Near Broussard, LA

Overview:

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.

When you join Weatherford, you instantly feel connected to something bigger a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each others successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job Requirements:
  • Respond to quote requests from outside and inter-company customers.
  • Fill out contract, quotation and shipping forms.
  • Assist with sales of new or additional services.
  • Arrange for and coordinate transportation of product to customer as required.
  • Assist customers with complaints concerning billing, referring complaints of product / service failures (Non-Conformance Reports) to designated departments for investigation.
  • Contact customers via phone or in person and receive orders for products.
  • Determine charges for product requested.
  • Purchase (within limits) materials in support of orders.
  • Continuously expedite and report on Work Order status.
  • Maintain and update customer list, price list, etc.
  • Filing and general support of position
  • Know and understand Weatherford Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.
  • Must understand and comply with all safety rules and company policies of Weatherford.
  • Work assignments carried out to the highest quality level.
  • Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.
Experience:

Required:

  • Minimum 3-4 years related experience with demonstrated competencies
  • Proficient verbal communication skills
  • General knowledge of products to be sold and purchased
  • Proficiency with Microsoft Platform-Excel
  • Must have basic reading, writing and math skills
  • Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedules form
  • Should be able to work and interact with all levels of personnel
  • Strong organization skills

Preferred:

  • Experience in a CSR role specific to Oil/Gas
  • Dispatch and material management
  • Proficiency in use of JDE
  • Revenue forecasting

Job Summary

JOB TYPE

Full Time

SALARY

$52k-67k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/11/2024

WEBSITE

weatherford.com

HEADQUARTERS

MIDLAND, TX

SIZE

15,000 - 50,000

FOUNDED

1987

REVENUE

$5B - $10B

INDUSTRY

Durable Manufacturing

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The following is the career advancement route for Customer Service Rep. positions, which can be used as a reference in future career path planning. As a Customer Service Rep., it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep.. You can explore the career advancement for a Customer Service Rep. below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
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