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Technical Support Specialist
$77k-99k (estimate)
Full Time 5 Months Ago
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Weber State University is Hiring a Technical Support Specialist Near Ogden, UT

Position Details

WSU's Commitment to Equal Opportunity
Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).
Position Information
Position Title
Technical Support Specialist
Requisition Number
H00938P
Position Category
Hourly/Work Study
Campus Location
Weber State University - Ogden, UT
Hours per week
20-28
Months per year
12
Alternate work schedule
Pay Grade
Salary
Hourly Pay Rate
$14.75, $0.25 raise after initial training.
FLSA
Job Summary/Basic Function
This part-time job is a great introduction to the technical field! Duties include computer desktop support, system monitoring, and a wide variety of technical support and troubleshooting tasks.
Job training will be provided, so no previous technical experience is required.
Applicants must be available to work a minimum of 20 hours per week. Shift schedules are flexible to work around class schedules, but we are seeking an applicant that can work during a portion of our core hours (8:00 AM – 6:00 PM M-F). Preference will be given to candidates able to work between 1:00 PM – 5:00 PM during summer semester.
Required Qualifications
High School diploma or equivalent.
Preferred Qualifications
Prefer past customer service experience and computer troubleshooting skills
Background Check?
No
Posting Detail Information
Job Open Date
06/07/2024
Review Date
06/09/2024
Job Close Date
07/07/2024
Open Until Filled
Quick Link for Direct Access to Posting
https://jobs.weber.edu/postings/11210
Notes to Applicant
To apply, complete the online application, attach a resume, and the names and contact information for three references.
You may also attach an optional cover letter.
If you are hired, please keep in mind that you will need to complete the appropriate documents in payroll prior to being paid.
The screening of applicants will begin immediately.
Starting wage is $14.75 per hour with a $.25/hr raise after initial training.

ADA Essential Job Function

ADA Essential Job Function
Physical Activity of this position
Operate, activate, use, prepare, inspect, place, detect, or position. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance.
Physical Requirements of this position
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever.
Visual Acuity Requirements including color, depth perception and field of vision.
Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.
The conditions the worker will be subject to in this position.
None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Job Summary

JOB TYPE

Full Time

SALARY

$77k-99k (estimate)

POST DATE

01/06/2024

EXPIRATION DATE

07/07/2024

WEBSITE

vivaagencygroup.com

HEADQUARTERS

Seattle, WA

SIZE

<25

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The job skills required for Technical Support Specialist include Technical Support, Troubleshooting, Customer Service, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

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Technical support specialists provide computer support for organizations or businesses.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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To become tech support, at minimum, an associate degree or certification with on-the-job training.

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