Customer Care Agent - Montagu WeBuyCars Montagu, Western Cape Permanent Posted **16 November 2021** Minimum experience Entry Level **Job Description**

We have an exciting opportunity for a young and energetic person to join our Contact Centre.

Duties and Responsibilities:

* Customer relationship building management

* Provide customers with product and service information

* Problem solving tasks during shift

* Handle and take full responsibility for customer related queries

Key Competencies and Skills

* Strong verbal and written communication skills

* Must have mechanical background on vehicles

* Listening skills

* Problem analysis and problem solving

* Customer service orientation

* Team work

* Stress tolerance

Further requirements:

* Grade 12

* **Fully bilingual in English and Afrikaans**

* Minimum 2 years experience in Customer Care

* Technical/ mechanical background advantageous

* Previous motor industry experience

Package related information:

* 15 Days Annual Leave

* Momentum FundsAtWorkProvident Fund

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