**CLEANER TRAINER- GRAND RAPIDS**

Cleaning Grand Rapids, Michigan Minimum Experience **Mid-level** Compensation **$40/hour while actively training** Job Title: Cleaner Trainer

Location: Grand Rapids

Employment Status: Part-Time

Pay: $40/hour (when actively training)

Start Date: ASAP

Reports To: Local Cleaner Manager

Company Overview:

Our team is proud of our 5-star rating and we work hard to maintain it. Our cleaners are held to a very high standard of promptness, reliability, and quality of work. Those who meet or exceed WeClean expectations are generously rewarded with raises and performance-based bonuses. In addition, our online booking system displays customer ratings and reviews for each cleaner while people are making their selection, so professionals with excellent reviews naturally get more consistent work.

With paid training and supportive management staff, WeClean will give you the skills you need to thrive as a WeClean Trainer in Grand Rapids.

About the job: We are looking for detail-oriented, self-motivated, personable cleaning professionalspeople who like to clean, have a positive attitude, work hard, and get results. We need someone who is ready to step into a leadership role and train our new cleaners to be successful and meet our WeClean standards.

Job Responsibilities:

* Embody the WeClean vision and standard of excellence

* Keep in regular communication with Cleaner Manager

* Track training progress - make sure trainee status is organized and up to date

* Attend regular meetings with Cleaner Manager

* Welcome in new cleaners with a group text including the Cleaning Manager well before their first training:

Introduce yourself

Make sure they are set up for success (that they know where to go and what to expect and what to bring)

* On Training Day:

Arrive early to scheduled training with a Cleaner Welcome Kit

Walk through the house and break down the plan/procedure/details for the new cleaner

- Help establish their personal cleaning rhythm and routine

- Explain what specific cleaning supplies should be used (where and how)

- Give a room by room breakdown/plan

- Explanation of how WeClean services differ (essential clean vs. deep clean vs. vacation rental)

Communicate the WeClean standard following the online WeClean Training Guide

After each first training, create a plan with the Cleaner Manager and Trainer Coordinator on best path forward (Cleaner Manager will update Cleaner Master Sheet and Client Relations team when new candidate is approved to clean alone) scheduling plans (End of training day recap)

* Stay current on ongoing WeClean policy changes

Job Requirements/Experience:

* Experience required: 6 months

* Maintaining a 4.8 or higher client rating with WeClean

* Prove proficiency in time management and thoroughness of scheduled cleanings

* Has demonstrated leadership qualities and skills

Initiates roles when working with fellow cleaners

Notices details and when a job isnt done to WeCleans standards takes the initiative to make it right

Coaches and encourages fellow cleaners to do their best work

Maintains excellent rapport with co-workers, clients and WeClean corporate staff

- (Leave behinds, personality, kindness, caring)

* Has taken the initiative to be in constant communication with Cleaner Manager:

Gives constructive feedback for clients and houses

Provides new booking notes/instructions as an added tool for fellow cleaners

Gives timely communication of issues that arise

* Is able to systematize new houses efficiently

* Understands WeCleans cleaning protocol

* Follows expectations lined out in WeClean policies

* Self-motivated to learn and integrate new ideas to the WeClean training system

* Teachable and able to teach new cleaners (especially for cleaners with little to no experience)

* Able to build strong and trusting connections with fellow cleaners

Location Grand Rapids, Michigan Minimum Experience Mid-level Compensation $40/hour while actively training