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Weill Cornell Medicine is Hiring a Compliance Investigation Manager Near New York, NY
Title: Compliance Investigation Manager
Title: Compliance Investigation Manager
Location: Midtown
Org Unit: The Office of Compliance
Work Days: Monday - Friday
Weekly Hours: 35.00
Exemption Status: Exempt
Salary Range: $108,900.00 - $126,500.00
- As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
The Compliance Investigator at Weill Cornell Medicine plays a critical role in ensuring adherence to regulatory standards and institutional policies by conducting comprehensive investigations into compliance and patient-related complaints reported to the Compliance Office. This position focuses on identifying root causes, mitigating risks, drafting policies, and supporting incident response efforts to prevent future issues, thereby enhancing the overall effectiveness of the Weill Cornell Medicine Compliance Program.
Job Responsibilities
- Independently and collaboratively (as needed) conduct investigations to determine the root causes of complaints and inquiries, while maintaining confidentiality to protect the integrity of the process.
- Work closely with other departments (e.g., Legal, HR, IT, RM) to ensure a coordinated approach to compliance and investigations.
- Perform timely and appropriate interviews and meetings in response to complaints and inquiries. Escalate urgent issues to the Executive Director and Chief Compliance and Privacy Officer immediately.
- Collaborate with external regulatory bodies, auditors, and other organizations as needed to support investigations and compliance efforts.
- Prepare accurate, complete, and factual documentation to support investigation findings.
- Author clear and concise investigative reports that can withstand regulatory scrutiny and provide sufficient detail to support findings and corrective actions.
- Maintain organized and complete investigative notes and files within the Compliance Office incident reporting database. Leverage technology and investigative tools to enhance the efficiency and effectiveness of investigations.
- Ensure timely follow-up and communication regarding all investigation activities, including patient interactions, interviews, research, and workforce interactions.
- Close all investigations and respond to inquiries in accordance with the Compliance Office standards and regulatory deadlines.
- Provide weekly, monthly, and annual metrics and reports on investigation activities.
- Prepare summary findings for various stakeholders, including clinical departments, HR, Faculty Affairs, and Legal.
- Track and ensure consistency and accuracy of investigation procedures across WCM. Conduct periodic quality reviews of completed investigations to ensure adherence to standards and identify areas for improvement.
- Track trends, recommend workflow updates, and suggest improvements to enhance compliance and address non-compliance issues. Document best practices and lessons learned from investigations to build organizational knowledge and improve future practices.
- Keep abreast of changes in relevant laws, regulations, and industry standards. Ensure that investigations and compliance practices remain current and aligned with new requirements.
- Perform other related duties as assigned.
Education
- Bachelor's Degree in related field
- Master's Degree preferred
Experience
- Approximately 5-7 years of investigation experience required, preferably in healthcare, and/or compliance within an academic medical center setting.
- Approximately 5-7 years of experience working with patients on patient complaints.
- Proven experience with investigative techniques and documentation.
Knowledge, Skills and Abilities
- Working knowledge of Federal and State healthcare program requirements and/or knowledge of investigation, clinical, legal, auditing, or other compliance experience.
- In-depth knowledge of regulatory requirements and institutional policies.
- Demonstrated ability to take initiative.
- Excellent organizational skills and attention to detail.
- Ability to operate within, and contribute to, a collaborative environment.
- Strong analytical skills, ability to collect information from diverse sources, interpret and apply regulations, policy and legal principles.
- Excellent written and verbal communication skills, with strength in empathic communication.
- Strong communication and interpersonal skills.
- Able to handle confidential and sensitive information with integrity and discretion.
- Demonstrated ability to analyze complex situations and develop effective solutions.
Licenses and Certifications
- Certification in Compliance preferred.
Working Conditions/Physical Demands
Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Job Summary
Full Time
$143k-176k (estimate)
08/24/2024
09/12/2024
mail.med.cornell.edu
New York, NY
100 - 200
Related Companies
The job skills required for Compliance Investigation Manager include Auditing, Organizational Skills, Verbal Communication, Integrity, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Compliance Investigation Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Compliance Investigation Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Compliance Investigation Manager positions, which can be used as a reference in future career path planning. As a Compliance Investigation Manager, it can be promoted into senior positions as a Compliance Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Compliance Investigation Manager. You can explore the career advancement for a Compliance Investigation Manager below and select your interested title to get hiring information.
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