Status: Intern, 25-30 hours/week

Department: Event/Network 

Reports to: Events Director/with support from Regional Manager

Stipend: $12/hour and/or receive college credit for time worked

Supervisory Responsibility: None

Places of Work: Virtual

Dates of Internship: June-August 2024

Summary

The Virtual Intern is responsible for supporting the Network on specific tasks as they relate to Welcoming Week and especially member support and engagement in the campaign as well as data management on the Member Forum, the online communications platform used by network members to ensure all information is current and correct. 

We are a small team—candidates can therefore expect to gain a broad range of practical skills and hands-on experience in program support, data analysis, and management. This includes special research projects, writing, administrative support for programming, and more.

As this is a virtual internship, candidates should expect to participate regularly in team calls and Zoom chats, as well as actively use email and chat platforms (Slack, Google Chat) to communicate progress and ask questions.

Responsibilities

• Support Welcoming Week member planning and engagement

  • Attend regular planning meetings

  • Create and distribute materials to assist members in planning and sharing their events 

  • Ensure as many events are registered through the Welcoming Week website as possible

  • Create and execute a member engagement strategy 

  • Create an evaluation

• Support the clean up and management of organization and individual information in the Member Forum

  • Pull data reports from Higher Logic listing all organizations and individuals who are set up with access to the forum

  • Do outreach to current members to ensure individuals with access to the forum are correct; note and remove any that need to be removed

  • Attend regular planning meetings with the Events Director and Network and Programs Coordinator

• Participate regularly in team check-ins and full staff meetings

• Potential for other projects as determined by skill, interest, and need

Qualifications

Skills

• Thrives in a very fast-paced environment and can manage multiple projects

• Has superb attention to detail and is highly organized, double-checking work even in crunch time

• Has a deep customer service orientation: empathy, friendliness, and good judgment

• Enthusiastic about research and enjoys learning and working through complex processes and systems

Knowledge

Candidates must have a background in program management, research, and data analysis or related fields, preferably within the nonprofit sector. Some technical experience in data management would be an asset, as well as an interest in diversity, inclusion, immigration, refugees, and/or community building.

Attributes

A high degree of flexibility and responsiveness is essential for this position. Candidates must possess a strong work ethic, excellent written and spoken communication, and superb attention to detail. A proactive, can-do attitude and strong motivation to get the most out of the internship experience will be a critical measurement of success.

As this is a virtual internship, candidates must be able to manage their time and workload without supervision. They must also adhere to all the same professional standards in their demeanor and work quality as they would in an on-site internship.

Other Requirements

Candidates must be enrolled in a university degree program. Preference will be given to college sophomores and juniors, as well as those willing to commit for the full summer term. 

Candidates must also have consistent access to a computer and a reliable Internet connection.