35 Director, Account Management (Remote) Jobs in Jacksonville, FL
Wellbox Virtual Care Solutions is Hiring a Remote Director, Account Management (Remote)
Without our incredible team members, we wouldn’t be able to make the positive impact that we have. Their consistent efforts in supporting, encouraging, and caring for our patients truly make a difference. If this mission resonates with you, we invite you to join us.
Position SummaryWellbox partners with physicians and health systems to enhance patient engagement and improve population health outcomes with our Chronic Care Management solution. Under the direction of the Chief Operating Officer, the Account Director is responsible for building and maintaining client relationships.
Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- End to end management of Wellbox enterprise accounts
- Develop and execute account plans that drive revenue growth and client satisfaction
- Maintain frequent contact with enterprise-level accounts being the main point of contact for the client
- Manage escalations and work with other teams to resolve client issues quickly
- Reporting Capabilities - ability to take Excel data and turn it into insights for the clients, being able to understand client impact on data
- Relationship management - building and maintaining relationships with key contacts at practices
- Project management - ability to manage projects at a department level and also at an individual practice level
- Manage the daily, weekly, and monthly requests of the largest 3 enterprise clients - changes to staffing, workflows, disenrollments, tracking of success
- Lead the account management team towards specific growth and engagement goals
- Process improvement - identify areas of efficiencies and make process improvements
- Onboarding - leads onboarding initiatives for enterprise accounts (project management and education)
- Work to resolve situations quickly if interruptions occur during the service delivery.
- Build relationships and effectively communicate with physicians and office managers.
- Maintain customer database by inputting customer profiles and updates
- Keeping clients engaged and informed through timely monthly reports, meetings, conference calls, and scheduled visits
- Coordinating quarterly data refresh with the customer and internal data analyst team
Position Type and Expected Hours of WorkThis is a regular, full-time position
Required Education And Experience
- Bachelor’s degree in business administration or relevant field
- Proven experience for developing strategies for value-based care and the changing healthcare market
- Knowledge of Risk Contracting
- Experience working with Accountable Care organization and knowledge of risk sharing arrangements
- Proficient in Microsoft Office 365 and related Suites
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with a high level of dedication
Job Summary
Full Time
$153k-202k (estimate)
06/22/2024
07/20/2024
The job skills required for Director, Account Management (Remote) include Initiative, Insight, Project Management, Problem Solving, Written Communication, Account Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Director, Account Management (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director, Account Management (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director, Account Management (Remote) positions, which can be used as a reference in future career path planning. As a Director, Account Management (Remote), it can be promoted into senior positions as an Account Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Account Management (Remote). You can explore the career advancement for a Director, Account Management (Remote) below and select your interested title to get hiring information.
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