The Westin Mempis Beale Street

G ro u p Sales Manager ( Full Time /Exempt)

Reports To D irecto r of Sales

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay.

Position Summary:

Full Time /Exempt Manager Position

Annual Salary - $62,000.00

To ensure that the hotel meets or exceeds its annual sales budget through the proper management of sales efforts.

Job Duties:

• Participates in the annual planning process for the hotel, with particular focus on the sales forecast.

• Evaluates the revenue potential of the hotel and participates in the establishment of a sales plan that meets or excess the annual sales forecast.

• Reviews sales information to discern trends that might influence the success of the property.

• Participates in local civic and other activities to increase hotel's presence in the community and to obtain prospects.

• Coordinates sales activities with other relevant departments.

• Makes personal outside sales calls weekly.

• Some overnight travel required for Tradeshows and Sales Calls.

• Develops and creates innovative sales and marketing techniques to increase the department’s sales volume.

• Designs and recommends sales programs and sets short and long-term sales strategies.

• Achieve sales and profit goals

• Ensures proper maintenance of hotel competitive analysis statistical information.

• May recommend product or service enhancements to improve customer satisfaction and sales potential.

• Ensures maintenance of filing system on company accounts and preparation of associated sales reports.

Skills and Abilities:

• Prospect New Business & Cold Call on potential clients

• Site Inspections weekly

• Communicate effectively, both verbally and written.

• Persuade and/or influence others in favor of the Westin product and service.

• Must be relationship driven and customer service oriented

Requirements:

• Bachelor's degree in area of specialty preferred

• 2-5 years of experience in Hospitality with a minimum of 2 years in Hospitality

Sales

• Familiar with Microsoft Outlook, Delphi, Excel, PowerPoint, ISAC & CITY.

• Relies on extensive experience and judgment to plan and accomplish goals.

• Wide degree of creativity and latitude is expected

Location:

• 1 work location – Memphis, TN
• No Remote Work

The Westin Memphis Beale Street provides equal employment opportunities and is a Drug Free Work environment.