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Admin Support Specialist
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Wellmore Behavioral Health is Hiring an Admin Support Specialist Near Waterbury, CT

Job Details

Job Location: Waterbury, CT
Position Type: Full Time
Salary Range: $17.75 - $17.75
Job Shift: Day

Description

The Administrative Support Specialist a critical position of the Adult Outpatient Department’s organization. This position is often the first contact a potential customer or client has with the agency. This position includes a variety of tasks and responsibilities including opening the office for business and performing tasks that keep the office operational. This position requires flexibility with location and hours. 

EXAMPLES OF RESPONSIBILITIES:

1. Develops positive working relationships with supervisor, coworkers and members of the administrative team.

2. Enters new and maintains client information in computer database including but not limited to verification of benefits and entering authorization confirmations. 

3. Retrieves messages from voice mail and forwards to appropriate personnel. Answers outpatient incoming calls identifying self, assists caller with needs or forwards call to appropriate personnel.

4. Triages clinical calls and sets up timely appointments for clients. Maintains the department’s clinical appointments in the Electronic Health Record. 

5. Welcomes on-site visitors, determines nature of business and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Answers questions about organization and provides callers with address, directions and other information.

8. Maintains fax machines/Email, assists users, sends faxes/emails and retrieves and routes incoming faxes/emails. Orders, receives and maintains office supplies. 

9. Facilitates orientation group for new clients. Establishes fee payments for clients by using approved sliding fee scale.

10. Takes payments for services and posts them directly into the computer system. Reconciles money with receipts and charge tickets. 

11. Meets with incoming clients during walk in hours, orientates them to the program, assists with signing consents. 

12. May assist with supervision of drug screening for clients of the same gender. 

13. Performs other clerical duties as needed. 

Qualifications


EXPERIENCE:

High school diploma or general education degree (GED) and minimum of two years of customer service experience in similar position preferred.Must have excellent computer proficiency (MS Office – Word, Excel and Outlook) & excellent customer service skills required.

Job Summary

JOB TYPE

Other

SALARY

$52k-66k (estimate)

POST DATE

12/09/2023

EXPIRATION DATE

07/12/2024

WEBSITE

wellmore.org

HEADQUARTERS

WATERBURY, CT

SIZE

200 - 500

FOUNDED

1951

CEO

MARIE SANCOPIETRO

REVENUE

$10M - $50M

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About Wellmore Behavioral Health

Wellmore was formed with a bold and ambitious plan to combine the resources of two strong non-profits with deep community roots and create an innovative, lifespan-oriented community behavioral health model, which will radically improve our capabilities to meet community needs. Wellmore serves its client to provide wellness for a lifetime. Wellmore, Inc. was founded on October 1, 2011 through the initiation of a proactive affiliation of Wellpath, Inc. and Morris Foundation, Inc. The alignment of programs and services will be completed in 2012. Wellpath began in 1951 as the Child Guidance Clinic... of Greater Waterbury, a local program serving less than 100 children a year. It grew into a regional provider of comprehensive and integrated behavioral health services for children and families. Morris Foundation began in 1968 as a halfway house for male alcoholics and was named for the first benefactor, Morris Rosenblum. It expanded to include treatment services for alcohol, other drug addiction and mental illness in men, women and adolescents. Our new organization, Wellmore Behavioral Health, serves a 49-town region spanning from Greater Waterbury to the lower Naugatuck Valley and northwest Connecticut and has nearly 300 employees at 12 sites. Wellmore is expected to serve more than 15,000 clients on an annual basis, including children, adolescents, adults and entire families. More
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