About this role:

Wells Fargo is seeking a Compliance Senior Manager to lead the team responsible for independent compliance oversight of the Fraud and Claims Management organization.

This role manages the business-aligned compliance team for Fraud and Claims Management within Global Operations. Fraud and Claims Management works across product, channel, risk, and technology teams to develop and provide fraud prevention, investigation, and claims services to protect customers and Wells Fargo from fraud losses.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Manage and lead team of compliance professionals.

• Oversee issues including high priority projects involving the fraud claims process.

• Contributes significantly to the Monitoring Plan development and execution.

• Provide compliance risk and regulatory subject matter expertise for compliance program elements and for processes and controls in the fraud detection, prevention, and claims business areas.

• Oversight of business change initiatives involving fraud strategies, oversight for third parties supporting fraud detection and prevention and claims processes.

• Implement and maintain risk standards and programs to drive compliance with federal, state, agency, legal and regulatory requirements.

• Interpret policies, procedures, and compliance requirements.

• Manage communication and collaboration with business leaders, Independent Risk Management, Legal, Audit, and regulators on risk related topics.

• Lead the reporting, escalation, and timely remediation of issues or, deficiencies regarding compliance risk management.

• Report on compliance risks and the Compliance Program to more experienced compliance leaders, committees, and appropriate business management.

• Design, implement and execute independent compliance monitoring activities.

• Identify and recommend opportunities for process and risk oversight improvement.

• Make decisions and resolve issues to meet business objectives.

• Collaborate and influence all levels of professionals including managers.

• Lead team to achieve objectives.

• Mentor and guide talent development of direct reports.

Required Qualifications:

• 6 years of Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3 years of Management experience

Desired Qualifications:

• Prior experience with fraud or claims or investigations, or financial crimes.

• Active Certified Regulatory Compliance Management (CRCM) designation

• Master of Business Administration (MBA) or Juris Doctor (JD)

• Effective communicator, both orally and in writing, with the ability to concisely articulate complex concepts in a clear manner. A good listener who engenders creative thinking and teamwork.

• Ability to initiate action, engage in effective challenge, make difficult decisions, and raise issues.

• Ability to prioritize multiple engagements simultaneously.

• Professionalism, adaptability, and strong collaboration skills.

• Strong analytical skills with high attention to detail and accuracy.

Job Expectations:

• Ability to travel up to 10% of the time

• Willingness to work on-site at stated location on the job opening

• This position offers a hybrid work schedule

• This position is not eligible for VISA sponsorship.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.