About this role:
Wells Fargo is seeking a Business Execution Consultant who will support Merchant Quality Assurance reporting and root cause activities. A qualified candidate will be responsible to compile Quality Assurance testing program data into various formats for various levels of the organization including executive leadership. Qualified candidates will be comfortable identifying data trends, creating easy-to-understand reporting with complex data, presenting to senior level partners and stakeholders, and taking ownership of various reporting and data requirements conducted throughout each month. This candidate will work within the MQA Rising Risk team to perform root cause for underperforming QA programs to define opportunities for improvement by both QA and the partner business. Exemplary attention to detail is required.
In this role, you will:

• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
• Determine areas of strength or Business Execution opportunity within defined scope of work
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
• Utilize independent judgment to guide moderate risk deliverables
• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
• Collaborate and consult with leaders and executive management
• Assemble complex data into consumable and concise reporting for varying levels of the organization.

Required Qualifications:

• 2 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and understanding of Quality Assurance (QA) in the financial services industry
• Experience performing Root Cause analysis within complex data sets
• Experience consolidating data and creating reports for senior leadership in an informative, concise manner.
• Merchant Services experience
• Experience assembling complex data into consumable and concise reporting for varying levels of the organization.
• Experience coaching, training, and mentoring others
• Issue/Corrective Action experience
• RCSA experience preferred
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to identify and report risk identified following established guidelines
• Ability to handle confidential material in a professional manner
• Strong organizational, multi-tasking, and prioritizing skills
• Strong analytical skills with high attention to detail
• Proven ability to work independently within a fast-paced environment
• Microsoft Office experience with advanced MS Excel and PowerPoint skills

Job Expectations:

• This position is not eligible for visa sponsorship
• This position is eligible for a hybrid work schedule
• Required to work in the listed locations

Posting Locations:

• 800 S Jordan Creek Pkwy WEST DES MOINES, IA 50266
• 1525 W W T Harris Blvd CHARLOTTE, NC 28262
• 1150 W Washington St TEMPE, AZ 85288

Posting End Date:
27 Aug 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.