About this role:
Wells Fargo is seeking a Senior Lead Systems Operations Engineer.
In this role, you will:

• Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives
• Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
• Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards

Required Qualifications:

• 7 years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 7 years of Experience with Infrastructure components such as Storage, Network, Server and OS, Database, Cloud, Middleware etc
• 5 years of experience with observability toolsets such as Elastic, Kibana, Grafana, AppDynamics, Kafka, Big Panda, Splunk
• 3 years of Hands-on working experience with Change, Incident, Problem management.
• 3 years of experience with Cloud technologies: PCF, Azure, AWS, Google Cloud Platform etc
• 3 years of experience with Automation Scripting: Bash, Shell, Ansible, Terraform, Azure DevOp

Desired Qualifications:

• Define Infrastructure NFR for each of the core infrastructure products
• Experience in Building dashboards / reporting to provide visibility.
• Experience in Building technical document on how to achieve them / acceptance criteria.
• Define the tool / requirements to capture the evidence.
• Define integration with Change management process for validation on iNFR completion before production rollout
• Meet with CTO Leaders to educate on iNFR, Socialization with CTO Teams as well as Platform Heads
• Host brown bag sessions / office hours
• Define governance model
• Define success criteria

Job Expectations:

• Ability to engage with technical SMEs across multiple infrastructure disciplines
• Build an authoritative source of technical documents for Non-Functional Requirements.
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship.

Posting End Date:
16 Jul 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.