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Technology Business Services Senior Manager
Wells Fargo Charlotte, NC
$107k-137k (estimate)
Full Time | Banking 1 Week Ago
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Wells Fargo is Hiring a Technology Business Services Senior Manager Near Charlotte, NC

About This RoleWells Fargo is seeking a talented and experienced risk management and technology leader to help manage risk within Consumer Technology (CT). CT is the technology partner to the largest consumer-facing revenue businesses at Wells Fargo, and this leader will report to the Head of Risk and Control Governance (RCG). Successful candidates distinguish themselves with their related professional acumen, the ability to shape and lead a high-performing team, and the ability to execute in a large, complex environment. A successful candidate must help to deliver available, safe, and secure services to global banking customers, and they must help protect the integrity of the global banking system. You matter and make a difference for these outcomes.
The Technology Business Services Sr. Manager must be a trusted partner within the CT and Chief Information Officer (CIO) leadership teams, and also with key stakeholders across the three lines of defense, Legal, and Compliance. Knowledge of the banking regulatory process is important. A candidate must be able to drive risk management outcomes, both with influence and direct action. The ability to turn complex concepts into understandable and actionable work, and to effectively communicate technology and risk management work across management levels and stakeholders, is key.
Across areas related to risk and insights, governance, and process adherence, this leader will manage a team of approximately ten other technology and risk professionals. Collectively, the priorities, activities, and outcomes align to strategy and the reality of changing business and risk conditions. This leader will engage the right people and teams within and outside their direct reports to manage risk within appetite.
In This Role, You Will
  • Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk
  • Engage and influence stakeholders, internal partners, and peers associated with the functional area or who are affected by its outcomes
  • Identify and recommend opportunities for process improvement and risk control development within Technology Business Services by utilizing research and data in addition to in depth understanding of organizational goals, priorities, and technology while also developing executable strategies and plans
  • Determine appropriate strategy and actions of Technology Business Services team to meet moderate to high risk deliverables
  • Interpret and develop policies and procedures for technology business service functions with moderate complexity within scope of responsibility
  • Collaborate with and influence all levels of professionals including technology industry leaders, financial industry leaders, analysts, and regulators, as well as interact directly with more experienced leadership and executive management
  • Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in Technology Business Services functional area
  • Develop and guide a culture of talent development within Technology Business Services to meet business objectives and strategy
Required Qualifications:
  • 6 years of Technology Business Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3 years of Management experience
Desired Qualifications:
  • Risk practitioner, security, and/or audit certifications including but not limited to CRISC, CISA, CISSP
  • Advanced degrees including but not limited to JD, LLM, MBA, MS
  • Banking industry experience and/or experience in heavily regulated industry
  • Working knowledge of multiple risk types with an emphasis on operational (including technology and cyber security), regulatory/compliance, and reputational risks
  • Direct or indirect engineering experience to build, deploy, and maintain technology-based products
  • Practical knowledge of working in an Agile way and within a product operating model
CA & NY Salary Range: $138,500-$287,600
Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$120,400.00 - $287,600.00
BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:12 Sep 2024
  • Job posting may come down early due to volume of applicants.
We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants With DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
  • Third-Party recordings are prohibited unless authorized by Wells Fargo.
  • Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Reference NumberR-397411-2

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$107k-137k (estimate)

POST DATE

09/03/2024

EXPIRATION DATE

09/29/2024

WEBSITE

wellsfargo.com

HEADQUARTERS

LITCHFIELD, MN

SIZE

>50,000

FOUNDED

1852

TYPE

Public

CEO

SUSAN LEISHER

REVENUE

>$50B

INDUSTRY

Banking

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About Wells Fargo

Wells Fargo is a provider of personal and commercial financial services including banking, mortgage, investment, credit card and insurance.

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