Supervises clinical field staff, including RNs, LPNs, Home Health Aides
a. Monitors quality of care provided to patients and families and identifies opportunities for staff development.
b. Monitors staff productivity.
c. Coordinates staff availability for patient/family needs, including approval of PTO
Requests.
d. Oversees orientation of new staff, and annual competencies of existing staff.
e. Mentors and supports staff with difficult cases
f. Participates in joint visits with staff; conducts annual performance review.

Assures implementation of regulatory guidelines related to clinical care.
a. Assures that all guidelines are implemented in a timely manner.
b. Oversees development and implementation of interdisciplinary plan of care.
c. Collaborates with Home Hospice Manager to ensure quality of care delivered and that visit frequencies are met.
d. Monitors documentation and coding to ensure that the patient’s process of decline is recorded

Participates in performance improvement program.
a. Identifies opportunities for improving clinical care.
b. Identifies, initiates, and implements performance improvement plans.
c. Oversees implementation of clinical aspects of department Performance improvement plan.

Collaborates with interdisciplinary team.
a. Participates in IDT to assure delivery of care by team members meets the patient and family goals and needs.
b. Monitors for integration of clinical care with psychosocial and spiritual care.
c. Assures efficient referral/admission process.

Participates on the Leadership Team.
a. Supports mission and goals of Hospice.
b. Participates in implementation of department goals.
c. Provides leadership in planning and direction of Hospice.
d. Supports the work of all hospice departments and teams

Assures financial accountability.
a. Provides input into annual budget related to clinical care of home hospice patients.
b. Manages staff resources, controls overtime and plans for maximum efficiency.
c. Monitors expenses of supplies, medication, DME, and outside services (ER, visits, transports etc..)
d. Suggests opportunities for improved financial performance

Participates in education about Hospice services and benefits.
a. Consults with physicians and referral sources.
b. Promotes Hospice through development of relationships with referral sources.
c. Participates in System-wide committees as requested.
d. Educates patients and families regarding hospice care and services leading to an informed decision for admission to hospice to include admission criteria, philosophy of palliative care, and financial aspects of hospice care.